Outreach Specialist

Youth Co-Op, Inc., a nongovernmental, not-for-profit organization dedicated to improving the social and economic conditions of youth, adults and families in South Florida, is seeking Outreach Specialist for its Workforce Program in Miami-Dade County.

Duties and Responsibilities:

Outreach Specialists conducts outreach to program customers, develops On- the-Job Training (OJT) and worksite agreements with employers ad Community Based Organizations (CBOs), conduct home visits to re-engage customers, and follow-up with employers and customers. Work with Career Advisors to place program participants in the appropriate activities. Collaborate with staff to report results of re-engagement of customers. Facilitate services to customers to remove barriers that affect the customers' ability to participate in program services. Organize and collaborate with staff to develop worksites for customers assigned to community service, work experience, or OJT to fill job openings. Organize and collaborate with staff to develop worksites for customers assigned to community service, work experience, or OJT to fill job openings. Visit worksites to supervise customers' activities and collect attendance logs. Travel within an assigned area to provide employment services to customers. Conduct follow-up service visits and document outcome of outreach in case file and the required Management Information System (MIS)

Qualifications:

1. Bachelor's degree. 2. Two years of workforce development or human resources experience to include customer service experience. 3. Proficient with Microsoft Office Applications. 4. Excellent communication skills (must speak, read, and write in English). Multilingual (Spanish and/or Creole) preferred. 5. Required to be Tier I certified within 10 days of employment.

Job Type:

Full-time Pay:

Up to $19.47 per hour

Work Location:

In person