Business Service Representative=$40K non-negotiable annual salary w/generous benefits(Non-Profit)

BUSINESS SERVICE REPRESENTATIVE

This full-time position is responsible for developing and maintaining relationships with Central Illinois businesses and leveraging WIOA resources to address employer workforce needs. Candidates must have at least an Associate's Degree in business, public relations, communication, or secondary education, and/or three years of business sales experience. Sales experience is strongly preferred. A minimum of two years of meeting with public in a professional capacity required. Demonstrated ability to interact with the business community. Seeking a highly motivated and highly organized individual. Must have excellent communication and interpersonal skills. Strong computer skills are required. Must have reliable transportation. Equal Opportunity Employer/Program Auxiliary Aids & Services available upon request

BUSINESS SERVICES REPRESENTATIVE

Position is exempt, reporting to the Executive Director

POSITION FUNCTIONS

• Acts as primary liaison with the business community and coordinates all available services with area partners and markets the workforce system.
• Coordinate and align Apprenticeship, OJTs, and incumbent worker opportunities with regional business partners, WIOA customers, and providers.
• Coordinate business services with WIOA partners
• Acquires high level of familiarity with the workforce system and available workforce resources within the LWIA of Fulton, Mason, McLean Tazewell, Peoria, Marshall, Woodford and Stark Counties.
• Provides leadership, collaboration, oversight, development and coordination of business services available.
• Provides presentations to business and community groups concerning the workforce system (including operators and partners) and means of accessing available resources.
• Provides outreach to business and community organizations and conducts focus groups and other forums to gain information from the community.
• Maintains open, direct and responsive communication to business community needed to promote and build investment in the work and accomplishments of the Workforce Innovation Board.
• Contribute to the planning and execution of Workforce Board activities, such as business meetings and LWIB meetings.
• Create and maintain database and a process for maintaining employer information. Assesses individual employer needs and identifies resources to address needs.
• Support partnerships that assist in coordination of regional activities and deployment of Workforce Board's Regional / Local plan.

JOB REQUIREMENTS

• Ability to communicate effectively both orally and in written form.
• Knowledge of administrative procedures, functions and operations of LWIOA and community.
• Mastery of theoretical principles and pragmatic implementation of regulations.
• Thorough knowledge and understanding of the WIOA, Federal Regulations, State Regulations, and Department of Labor directions, and the ability to apply these to the goals and objectives of the LWIOA.
• Knowledge of WIOA eligibility and required eligibility of partner agencies.
• Working knowledge of partnering agencies rules, regulations and procedures.

MINIMUM EXPERIENCE AND TRAINING

Education:

Associates degree with a major in business, public relations, communication or secondary education. Business Marketing and/or Sales experience preferred.

Experience:

Minimum of two years of meeting with public in a professional capacity required. Demonstrated ability to interact with the business community

FUNCTIONAL ABILITIES

• Excellent communication skills (oral and written)
• Knowledge of WIOA rules and regulations
• Knowledge of community resources
• Creative thinking and problem-solving skills
• Able to work as a team member and leader
• Flexible and adaptable to change
• Good organizational and time management skills
• Attentive to details and accuracy
• Able to work with diverse populations
• Able to understand and comply with rules, regulations and policies OTHER
• Attendance at night meetings, local travel and out-of-LWIA travel may be required
• Must have a valid Driver's license, proof of vehicle insurance and reliable transportation
• Grant writing experience helpful, but not required
• Other duties as assigned.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Job Type:

Full-time Pay:

From $40,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person