Workforce Liasion III

496449 Prestonsburg Staff Full-time Big Sandy Community & Technical College

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Title:

Workforce Liasion III Salary Range:

$$48,168.00

Contract Term Length:

12

Months Standard Hours:

37.5

Work Location:

On-Site FLSA Status:

Exempt College:

Big Sandy Community & Technical College Campus Location:

BSCTC -

Prestonsburg Campus Department:

Workforce Solutions Total Rewards Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including: Exceptional health care, vision, and dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary Big Sandy Community & Technical College is seeking a Workforce Liaison III. The Workforce Liaison III plays a vital role in expanding access to workforce training and community education opportunities. This position serves as a key connector between students, employers, and internal teams—ensuring that courses are effectively promoted, strategically developed, and aligned with regional workforce needs.

Job Duties:

Coordinate and manage enrollment for workforce and community open-enrollment courses, including accurate data entry in systems such as PeopleSoft and Salesforce. Partner with the Marketing Department to promote course offerings through social media, digital platforms, flyers and community outreach. Identify, develop, and schedule training and community education courses based on employer, partner and regional workforce needs. Track and document the depth and scope of engagement activities with employers and partners using CRM and intranet platforms. Represent Workforce Solutions and college at community meetings, employer events, and partner engagements. Provide high-quality customer service to prospective students, employers, and community partners. Support instructors and enrollment processes for Workforce Solutions programs. Assist in continuous improvement efforts through data tracking, reporting, and process enhancements. Perform other duties in support of Workforce Solutions initiatives.

Minimum Qualifications:

Bachelor's degree in workforce development, education, marketing, business, or a related field and a minimum of 4 years of related experience. Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

Experience with enrollment coordination, student services, or workforce/community education programs Familiarity with PeopleSoft, Salesforce, or other CRM systems Strong verbal and written communication skills Experience supporting marketing efforts, including social media promotion Ability to analyze and track data related to enrollment and partner engagement Demonstrated ability to build relationships with employers and community partners Self-motivated, adaptable, and collaborative Familiarity with regional or rural workforce needs is a plus Experience using Microsoft Teams or similar collaboration tools

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.