Administrative Assistant II, Testing & Career Services

Administrative Assistant II, Testing & Career Services Category:

Staff Positions

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Department:

Student Services and Enrollment Management (Divisional)

Locations:

West Barnstable, MA

Posted:

Mar 24, 2026

Closes:

Apr 5, 2026 - 11:59 PM EDT

Type:

Full-time Position 

ID:

198527

Share About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do. For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value. The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.

Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES

The Administrative Assistant II provides high-level administrative, clerical, and operational support to Cape Cod Community College's Testing & Career Services department. The Administrative Assistant II primary responsibility is to provide administrative support to the Director of Testing and Career Services, including preparing and maintaining files and reports for all functions of the Testing and Career Services department and to provide confidential administrative support for the Director. This role requires strong organizational ability, attention to detail, excellent customer service, and the capacity to manage multiple priorities in a fast-paced environment that supports both academic testing operations and student career readiness services. The Administrative Assistant II is a primary point of contact for students, faculty, staff, employers, and community partners, ensuring efficient daily operations of both functional areas and the department office.

EXAMPLES OF DUTIES

Provide comprehensive administrative support to the Director of Testing and Career Services, including scheduling meetings, managing calendars, preparing correspondence, and coordinating departmental communications. Provide administrative and clerical support for Testing & Career Services using Microsoft Office Suite (Word, Excel, Outlook, OneDrive, PowerPoint), Navigate, Handshake, Salesforce, and other campus systems. Serve as a front-line contact for students, faculty, employers, and the public; respond to inquiries via phone, email, and in person. Support daily testing operations including scheduling, room setup, signing-in testers, and adherence to testing security protocols. Assist with career services functions, including general scheduling, workshops, events, employer visits, and job board support. Coordinate department events such as Career Day, Career Fairs, employer tables, and testing-related events. Manage department calendars including Testing Center coverage, staff schedules, workshops, and employer visits. Track inventory and submit purchase orders for office supplies, testing materials, promotional items, and event supplies. Maintain accurate records and databases, including testing records, event attendance, employer lists, and student internship paperwork. Prepare departmental documents including meeting minutes, forms, reports, and communications. Assist with onboarding new staff and proctors. Provide support for employer relations and internship/student employment coordination. Assist with compliance-related tasks including maintaining secure files and following testing guidelines. Support marketing and outreach efforts, including flyers, announcements, and bulletin board updates. Maintain positive working relationships with internal and external partners. Provide supervision to lower-level administrative support staff. Work occasional evenings for testing coverage or career events

Requirements:

MINIMUM QUALIFICATIONS

1. Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.• An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.•Education toward such a degree will be prorated on the basis of the proportion of the requirements completed. 2. Three years' full-time administrative experience or equivalent combination of education and experience per state classification. 3. Excellent interpersonal and customer service skills. 4. Strong organizational, communication, and multitasking abilities. 5. Proficiency with Microsoft Office Suite and ability to learn additional campus systems. 6. Ability to maintain confidentiality and follow testing security protocols. 7. Unrestricted authorization to work in the United States.

ADDITIONAL PREFERRED QUALIFICATIONS

1. Bachelor's degree or higher in related field. 2. Experience working in Testing, Career Services, or Student Services. 3. Experience with Canva, Handshake, Navigate, or Moodle. 4. Ability to assist with job board management, employer relations, and web updates. 5. Commitment to community college mission. Equivalency Statement Applicants who do not meet the qualifications as noted above are encouraged to upload a separate statement to define precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION

Starting annual salary of $61,321.52 for 37.5 hours/week (Grade 17, Step ). Full-time AFSCME Unit Position. Candidates may qualify for placement above entry-level salary if currently employed in the State system. A copy of the full State Classification specification for Administrative Assistant II is available in the Office of Human Resources, or at Massachusetts Department of Higher Education. Includes participation in a comprehensive employee benefits program and membership in the Massachusetts State Employees' Retirement System.

APPLICATION DEADLINE

April 5, 2026 Please visit our website at www.capecod.edu for information on Cape Cod Community College. This appointment is subject to the FY2026 budget appropriations. Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks. The College cannot consider applicants who do not have the ability to work in the United States without assistance from the employer. Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.