Refugee Career Coach

Job Description:

Salary:

$50,000/year Our efforts in Michigan have been consistently recognized!

Recent Awards:

Michigan Top Workplaces

• 2015-2025 Crain's Detroit Business Private 200
• 2025 (and Crain's Cool Places to Work!) Best & Brightest Companies to Work for in the Nation
• 2012-2025 (and Metro Detroit!

) Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Scope of Position:

The Refugee Career Coach will provide support and assistance to immigrant, refugee and asylee PATH program participants in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

• Provide consistent and comprehensive case management, coaching and follow-up to a specialized population focus
• Provide individualized assessment of work, family and personal development needs and opportunities
• Adhere to program policies and procedures
• Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
• Act as a liaison between the program and community resource and social service agencies and provide referrals when needed
• Conduct regular contacts/meetings with participants and document all participant contacts
• Create activity plans that adhere to program policies and satisfy participation requirements
• Assist in the preparation of project reports as needed (participation, placement, etc.)
• Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
• Ensure that participant documentation is complete, accurate, and valid
• Coach participants in work readiness skills and career exploration strategies
• Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
• Collaborate and communicate effectively with partner agencies
• Perform required data entries timely and accurately
• Monitor participant's activities to meet the state's Work Participation Rate (WPR) requirements
• Other opportunities as available

Education and Experience Requirements:

• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Bachelors' Degree or equivalent experience in human services or a related field preferred
• Customer service experience preferred
• A working knowledge of MS Office
• Bilingual English/Arabic preferred Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen. EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.