Employment Advisor

Summary of Work Do you have a natural talent for helping others succeed? If you would thrive in a people-focused environment where you can use your computer skills to assist job seekers and connect individuals with valuable resources, we invite you to join our team as an Employment Advisor at the Williston Workforce Center! About the Role As an Employment Advisor, you will play a key role in empowering job seekers by providing personalized support, resources, and guidance to help them secure meaningful employment. Through in-person meetings, phone calls, and email correspondence, you will assess clients' skills, interests, career goals, and areas for development. You will assist them with resume writing, interview preparation, navigating the JobsND.com website, and filing for unemployment insurance if needed. Additionally, you will provide labor market insights, connect clients to training opportunities, and direct them to additional services that can aid in their job search success. Key Responsibilities Assist customers in using Workforce Center resources, self-help tools, and the JobsND.com website for job searches, career development, and unemployment claims. Provide job seekers with labor market insights, in-demand occupations, required skills, and guidance on resumes, job applications, and interviews. Conduct orientations on Workforce Center services, assess eligibility for workforce programs, and assist with applications. Offer follow-up services to track client progress and provide ongoing support. Promote events, job openings, and employer spotlights on social media using Canva for flyers and content. Travel within Divide, Williams, and McKenzie Counties for outreach activities (overnight travel is typically not required). Who We're Looking For The ideal candidate finds joy in helping others succeed and working in-person in a collaborative and fun team environment. We're looking for someone who excels at creating a supportive and inclusive environment where all clients can feel valued and understood, regardless of their background, skillset, experiences, and perspectives. You must be customer service driven, a strong communicator, comfortable working in Microsoft Products to include Word, Excel and Outlook, eager to lend a helping hand and working one-on-one with clients, find enjoyment in problem-solving to meet individual needs, and providing comprehensive employment support. Prior experience in teaching, career counseling, human resources, or a related field is beneficial but we welcome anyone who can demonstrate relevant experience and/or education, is self-motivated, and finds reward in helping others succeed to apply. Minimum Qualifications To be considered for this position, you must have the following experience/education combination: a bachelor's degree in a related field plus at least two (2) years of related work experience OR at least six (6) years of related work experience and a high school diploma or equivalent Preferred Qualifications The preferred candidate will be able to demonstrate a strong skillset in using Microsoft Office products, working knowledge of promoting through social media and/or creating flyers using Canva, prior experience providing customer service to a diverse population, and excellent communication and problem-solving skills. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards:

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures All application materials must be received online through the ND PeopleSoft System on or before 11:59 p.m. CT on the closing date or you will not be considered for the position.

Application must include:

Resume (must clearly explain how you meet the minimum qualifications) Indicate beginning and ending dates of employment or years served in the role Indicate type of education, if applicable (e.g., Associate's, Bachelor's, Master's and area of study) Cover letter Copy of college transcript (if applicable) Three professional references

Scoring Process:

Our hiring process is designed to be fair, transparent, and focused on your qualifications. Applications will be scored based on a 100-point candidate questionnaire. Final scores determine which qualified applicants advance to the interview stage. Applicants claiming veteran's preference must submit documentation proving eligibility under North Dakota Century Code 37-19.1 to be awarded veterans' preference points. Refer to the ND Veterans Affairs website for required documentation to upload. How to

Strengthen Your Application:

Take your time when answering application questions. Provide detailed but concise responses that clearly show how your skills and experience align with the role. Prepare thoughtful responses to open-ended (essay) questions, using specific examples. These are personally scored by the hiring team. Ensure your resume is detailed, accurate, and up-to-date. The Human Resource team uses your resume to confirm you meet minimum qualifications. Applicants are encouraged to provide genuine responses that accurately reflect their own skills, experience, education, and background when completing their application. The use of AI tools to generate answers should be limited to ensure responses are authentic. Tips for

Interview Preparation:

Review ND Job Service to learn about our agency, who we serve, and the impact of our work. This knowledge will strengthen both your application responses and interview. Listen to The Job Pod, our agency podcast, for practical job search and career insights. Episode 1: The Resume shares a hiring manager's perspective on what makes a resume stand out, and Episode 60: Ace the Job Interview - Turning the Interview into a Conversation offers tips for reducing interview anxiety and approaching interviews with confidence. Practice with Big Interview, our online platform that provides expert coaching, mock interviews, and tailored practice questions. Reach out if you have questions about the role or our agency-we want you to feel informed and confident. For more information or if you need accommodation or assistance in the application or selection process, contact Raeann Schmitcke, Human Resource Officer, at raeannschmitcke@nd.gov or (701) 328-2840. TTY users may use Relay North Dakota at 711 or 1 (800) 366-6888. Job Service North Dakota does not provide sponsorships. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.