Service Specialist

We are seeking a Shelter Support Specialist to provide critical support services to homeless men. The Specialist will be responsible for offering service coordination and promoting positive life change through a client-centered approach. This role plays a vital part in helping individuals achieve stability and independence while staying aligned with the mission and values of the organization.

Shift Availability:

Full-Time:

2nd Shift, 3 pm to 11:30 pm/

M-F Part Time:

Weekend, 7pm to 7am /

Sat-Sun Salary:

$15 per hour.

Key Responsibilities:

Service Coordination:

Connect clients with community resources such as housing, healthcare, employment opportunities, and mental health services to support their long-term success and stability.

Client Engagement:

Build positive, trusting relationships with clients and assist them in developing personalized action plans aimed at achieving stability and independence.

Crisis Management:

Respond to immediate crises with empathy, de-escalation skills, and timely intervention to ensure safety and well-being.

Documentation & Reporting:

Maintain accurate case files, track client progress, and ensure compliance with program guidelines and reporting requirements.

Mission Alignment:

Ensure all interactions with clients are in line with the organization's mission, providing services in a respectful, dignified, and non-judgmental manner. HS diploma/GED required. As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

EOE Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.