Overnight Peer Support Specialist - BHRC - $27.30/hr

Overnight Peer Support Specialist

• BHRC
• $27.30/hr Do Good Multnomah
• 3.

6 Portland, OR Job Details Full-time $27.30 an hour 4 hours ago Qualifications Collaborate with healthcare professionals Record keeping Maintaining an organized workspace Achieving HIPAA compliance Harm reduction Maintaining patient confidentiality Writing skills Local agency collaboration HIPAA Patient advocacy Medical records Support groups Task prioritization Motivational interviewing Mentoring Stocking Client advocacy in social work Clean workspace maintenance Managing patient records Referral coordination Interdisciplinary behavioral health coordination Entry level Community resource coordination

Full Job Description Title:

Overnight Peer Support Specialist Wage:

$27.30

Hourly Shift:

8:30pm-7:30am, Thursday-Saturday & alternating

Wednesdays Classification:

Non-Exempt, Full-Time, Union Represented Location:

Behavioral Health Resource Center (BHRC)

Reports To:

Team Lead Supervisor(s), Program Manager This position has an introductory probationary period of 90 days.

THE POSITION

The Peer Support Specialist (PSS) will support participants as part of a team who advocate for and engage in participants' overall health and well-being using strengths-based, housing first, and harm reductive models. A Peer will assist participants in articulating their goals for recovery, support them in their treatment, and model effective coping techniques and self-help strategies while adhering to the Peer scope of standards. A PSS will build community and relationships within the program, lead recovery/support groups, schedule and facilitate onsite activities and classes, coordinate with external agencies for community in-reach, provide system navigation services, and make referrals to community partners on behalf of participants as needed. Additional duties may include upkeep of site operations, including restocking supplies and linen and ensuring site cleanliness. Peers will encourage feedback from others in order to maintain a safe and welcoming space for all participants and staff.

THE PROGRAM

The Behavioral Health Resource Center (BHRC) is a first-of-its-kind approach to shelter and support services. Designed from the ground up using a trauma-informed, peer-led model, the BHRC is built for the people who have been previously traumatized by behavioral health systems. Individuals with lived experience are at the center of the entire project. The BHRC, operated in collaboration with Multnomah County Health, the Joint Office of Homeless Services, and the Mental Health & Addiction Association of Oregon, is a five-floor building in downtown Portland. Do Good Multnomah's role is to operate a total of 52 beds across the 3rd and 4th floors to serve people experiencing homelessness and continue along their path to permanent housing. The 3rd floor holds a congregate shelter featuring 33 beds and 24-hour support services. The 4th floor is a Bridge Housing program with 19 beds in shared rooms for those who've had already some success moving towards permanent housing.

HIPAA REQUIREMENTS

This position will have access to Protected Health Information (PHI) during the course of their work activities. Applying the minimum necessary standard of HIPAA, the designated record sets to which this position may have access include all sections of the medical record, patient demographic information in the practice management system, etc. This position is required to read the content of these records only to the extent needed to accomplish the assigned tasks.

ESSENTIAL DUTIES & RESPONSIBILITIES

Utilize personal and professional experience to empower, mentor, and promote wellness and recovery. Provide regular peer support to educate and engage participants in their own environment (often by oneself). Develop rapport with participants by building relationships of trust and encouraging participants' feedback. Assist participants with personal goal setting. Work with participants to identify and develop natural community supports to foster independence and community integration. Assist participants with tasks related to housing acquisition, including housing search and viewing, submission of applications, lease and compliance paperwork signing and obtaining furniture and household goods. Lead recovery/support groups, schedule and facilitate onsite activities and classes, and support onsite events. Follow procedures outlined by Do Good and the Joint Office of Homeless Services (JOHS) to accurately document all peer services provided to participants. Maintain up-to-date physical and electronic records utilizing the Homeless Management Information System (HMIS) and CaseWorthy. Maintain Peer certification. Advance relevant professional knowledge/skills with the guidance of the Program Manager to drive continuous improvement in the peer program's effectiveness. Collaborate with Case Managers, Navigation Specialists, and Social Workers to advocate, refer, and assist participants with service applications. Ensure that participants get access to a variety of community services and benefits, including employment, recovery, and mental and physical health services. Develop comprehensive knowledge of community and housing resources. Maintain effective relationships with these resources to best meet participant needs. Coordinate with external agencies to be onsite for community in-reach. Participate in weekly or bi-weekly team case conferencing and other on-going, recurring community partner meetings for both Veterans and non-Veterans. Work with other program staff to prepare participant assistance fund requests as needed. Ensure that all areas utilized by participants and staff are clean, organized, and left in an orderly manner during and after each shift. This may include, but not limited to, cleaning waste, soiled clothing, dirty dishes, etc. Adhere to all state and federal privacy and security regulations applicable to the program, and to Do Good Multnomah's policies and agreements regarding confidentiality, privacy, and security. Perform additional duties as assigned.

• This job description reflects the assignment of essential functions; it does not prescribe or restrict the potential tasks assigned and does not state or imply that these are the only duties performed.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by an authorized individual to give instructions or assignments.?

SKILLS & ABILITIES

Consistent, clear/direct, and compassionate communication with participants, staff, referrals, community partners, and vendors. Ability to communicate clearly and concisely both verbally and in writing. Demonstrated ability to work independently, problem solve, and complete tasks in a timely manner. Ability to organize multiple high-priority tasks in a fast-paced environment. Ability to maintain accurate, confidential records and information in an organized manner. Willingness to learn new skills, and ability to continuously and quickly learn, apply training instruction, and take constructive feedback. Self-motivated and detail-oriented. Knowledge of and experience with addressing and supporting an escalated participant through proper and trauma-informed de-escalation and engagement techniques. Ability to maintain calm and compassion under pressure. Ability to use motivational interview techniques, strength-based advocacy, and trauma-informed care. Ability to maintain appropriate professional boundaries with both participants and staff, including utilizing discernment to know what is appropriate to share and what is confidential. Ability to display a non-judgmental and non-biased attitude at all levels of the organization. Ability and willingness to engage in Do Good's DEIA work at the full-staff, program-specific, and individual levels. Commitment to ongoing DEIA learning, growth and development. Ability and willingness to treat all co-workers and clients with respect and dignity, while being mindful of diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, genders, and sexual orientations. Ability to effectively and compassionately collaborate with coworkers and clients from diverse backgrounds and identities.