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Job Description
Job Description Position Title:
Critical Incident Specialist
Work Location:
Remote - PA (PA Licensure required)
Assignment Duration:
3 Months with a possibility of extension or conversion
Work Arrangement:
Remote Position Summary:
This role will be responsible for the development, implementation, resolution and oversight of waiver incident reporting at member level and organizational level. The primary functions will include waiver incident reporting education, incident reporting, incident investigation, incident processing and closure. This position ensures compliance with our CHC Agreement along with the Administrative Code and CMS regulations delegated.
Key Responsibilities:
Upon receipt of new case assignment, confirm eligibility and validate event qualifies for reporting
Review historical events and determine if Trend Analysis is required
Maintain internal documentation regarding investigation process status
Collaborate and support Service Coordinators with investigation process
Maintain open case volume and evaluate open cases for potential closure
Closure of event may be completed when the following criteria are met: Actions taken to secure the health and safety of the participant; Measures taken to prevent or mitigate recurrence of the critical incident, including appropriate referrals; changes made to the Person-Centered Service Plan as a result of the incident
No further action is required when the following conditions are satisfied: The facts and sequence of events is outlined with sufficient detail; Preventative action is implemented and documented; The participant is not placed at any additional risk
Qualification & Experience:
Candidate Requirements
Education/Certification
Required:
Must have at least two years of experience and knowledge of waiver.
Preferred:
Background in the field of Nursing, Social Work, and Case Management is preferred.
Licensure
Required:
Preferred:
Nurse and/or Social Work Years of experience required
Disqualifiers
Best vs. average
Performance indicators Must haves: at least two years of experience and knowledge of waiver. Background in the field of Nursing, Social Work, and Case Management
FOCUS IN LTS
Nice to haves: Clinical licensure is preferred but is not required. Clinical experience in lieu of licensure will be considered.
Disqualifiers:
no clinical background or experience in waiver processes.
Performance indicators:
Best vs.
average:
Top 3 must-have hard skills
Level of experience with each
Stack-ranked by importance
Candidate Review & Selection 1 Clinical Background
2 Case Management Experience
3 Waiver Experience/Knowledge Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $22.00/hr.