Order Management Specialist

Order Management Specialist Job Description We are seeking a highly detail-oriented and accurate Order Management Specialist to join our team. This hybrid role and requires candidates local to Delaware or Maryland. Part-time contract (3-6 months) Pay - $30 per hour

Key Responsibilities:

Manage the full order-to-case process, including taking and processing customer orders. Accurately enter and process high-volume customer orders using ERP systems; JD Edwards or SAP experience is strongly preferred. Handle high-volume data entry and manage a shifting backlog effectively. Answer phones, route calls, and provide initial troubleshooting support. Utilize Salesforce for tracking and case management. Participate in peer-to-peer cross-checking to ensure strong accuracy in all processed orders.

Qualifications:

Proven experience handling high-volume order processing and management. HIGH attention to detail and strong accuracy skills are mandatory. Comfortable with peer-to-peer cross-checking procedures. Experience with major ERP systems (JD Edwards or SAP preferred). Experience in the semiconductor manufacturing industry is preferred. Proficiency in data entry and troubleshooting. Able to work in a hybrid capacity in Delaware.