Employment Support Specialist

About VOAWW:

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community - and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization. Benefits (Full time)

Vacation and Sick Time:

Vacation up to 200 hours, Sick time up to 108.64 hours Competitive compensation

Holidays:

8 paid per year + 2 paid floating holidays Medical, Dental, and Vision Health Savings Account (HSA) Flexible Savings Account (FSA) medical & dependent care Free Employee Assistance program 403(b) Retirement Plan matching Professional Development opportunities

General Function:

The Employment Specialist provides employment-focused case management and supportive services to Workforce participants, Veterans, and community members seeking employment. This position recruit's trainees, assists individuals in overcoming barriers to employment, provides referrals to Workforce and training programs, and delivers job placement and retention services. The Employment Support Specialist promotes stability, self-sufficiency, and long-term employment success through individualized, client-centered services.

Principal Activities:

Recruit and engage Workforce trainees and community members seeking employment services. Serve as the Employment Case Manager for Workforce program participants. Conduct intake assessments to identify strengths, barriers, employment history, and career goals. Develop individualized employment plans based on client choice and Supported Employment best practices. Provide referrals to the Workforce program and other training opportunities. Deliver job readiness services including resume development, job search assistance, application support, and interview preparation. Provide job coaching and ongoing workplace support to promote job retention and advancement. Assist clients in overcoming employment barriers by connecting them to transportation, clothing, documentation, childcare, and other supports. Provide general supportive employment services to community members outside of the Workforce program as capacity allows. Maintain regular contact with clients and provide time-unlimited follow-along support. Build relationships with local employers to identify job opportunities for participants. Match clients with competitive employment opportunities aligned with their goals and skills. Support clients during onboarding and initial employment transition. Advocate for reasonable workplace accommodations when appropriate.

Qualifications:

Associate's or Bachelor's degree in human services, or related field preferred. Relevant experience may substitute for education. Experience providing employment services, vocational support, or Supported Employment preferred. Experience working with Workforce participants, Veterans, or individuals facing multiple barriers to employment strongly preferred. Knowledge of the Foundational Community Supports (FCS) program is a plus; training will be provided. Strong interpersonal and motivational interviewing skills. Excellent organizational, time management, and documentation skills. Ability to build relationships with employers and community partners. Ability to work independently while collaborating within a multidisciplinary team.

Equal Employment Opportunity Statement:

We are an Equal Opportunity Employer and all employment-related decisions are made without consideration of individuals' race, sex, age, national origin, disability status or any other protected characteristic.