Office Assistant 1

Amada Senior Care of Morgan Hill CA is seeking a proactive and detail-oriented Office Assistant to support the daily operations of a growing home care agency. This part-time role focuses on caregiver recruitment, onboarding and scheduling, as well as providing general office support. The position offers growth opportunities and can transition to a full-time position based on achieving revenue, caregiver hiring, turnover and retention goals. Key Responsibilities

• Assist with caregiver recruitment, including posting jobs, screening applicants, scheduling interviews, and supporting onboarding.
• Coordinate caregiver orientation and training sessions ensuring that all state regulations and compliance requirements are met
• Oversee caregiver scheduling using AxisCare home care software, ensuring timely and accurate updates.
• Answer incoming calls, including client intake inquiries, and provide information about home care services.
• Support the owner with administrative tasks, including filing, data entry, and maintaining compliance documentation.
• Ensure all client and caregiver information is accurately documented in accordance with company policy.
• Demonstrate reliability, responsiveness, and empathy for clients and caregivers.
• Willingness to fill in Caregiver shifts as needed.
• Other duties as assigned. Growth Opportunity
• This is a part-time role (20-22 hours/week) with the potential to become full-time based on performance.

o Advancement tied to Key Performance Indicators (KPIs): o

Caregiver Recruitment:

Meet monthly hiring targets. o

Retention:

Maintain caregiver retention rate above company benchmark. o

Scheduling Accuracy:

Ensure 100%+ schedule compliance in AxisCare. o

Operations Support:

Assist in onboarding caregivers to meet client care needs and operational goals.

Qualifications:

• High school diploma or equivalent
• 2 years previous experience in office administration in home care, home health, or hospitals is required
• 2 years previous experience with Microsoft office Products
• 2 years previous experience in home care recruitment and scheduling is a plus
• Strong understanding of CA state home care regulations and the ability to interact with a state surveyor
• Familiarity with AxisCare or similar scheduling software is preferred and is a plus
• Strong communication skills and ability to handle client inquiries professionally
• Valid driver's license, current auto insurance, and dependable transportation Skills
• Highly organized and detail-oriented.
• Positive attitude and team player.
• Ability to multitask and problem-solve in a fast-paced environment.
• Intermediate computer skills (Microsoft Office Suite and scheduling software).
• Empathy and professionalism when interacting with clients and caregivers.

Amada Senior Care is an equal opportunity employer and values diversity.

Pay:

$21.00 - $25.00 per hour

Benefits:

Flexible schedule Professional development assistance Referral program Application Question(s): if you do not have a current HCA Registration, are you willing to obtain it within 14 days of hire?

Experience:

Microsoft Office:

1 year (Required) Home care or Home health, office assistant

OR Administrative :

2 years (Required)

Caregiving:

1 year (Required)

License/Certification:

Driver's License (Required) CA Home Care Aide Certification (Preferred)

Work Location:

In person