Provider Relations and Medicaid Referral Outreach Manager - Home Care

Provider Relations and Medicaid Referral Outreach Manager -

Home Care Location:

Hartford area

Employment Type:

Full-Time Salary Range:

$65,000-$72,000 + Bonus About the Role A growing national home care organization has recently launched operations in Connecticut and is seeking an experienced Medicaid Referrals / Outreach Manager to support expansion in the Stamford and surrounding markets. This role is responsible for building referral pipelines, managing waiver-related relationships, and driving client growth through Connecticut Medicaid programs. The ideal candidate has hands-on experience with Connecticut HCBS waivers, understands the local case management ecosystem, and can work independently while maintaining strong local relationships. Key Responsibilities Develop and grow referral relationships tied to Connecticut Medicaid waiver programs Work closely with case management organizations and community partners, including Area Agencies on Aging Educate referral sources, clients, and families on home care services available under Medicaid waivers Coordinate closely with internal intake, scheduling, and clinical teams to ensure smooth start-of-care Track outreach efforts, referral activity, and conversion metrics Attend in-person meetings with referral partners in the local market Required Waiver & Market Experience CT HCBS for Elders Waiver CT Personal Care Assistance (PCA) Waiver Experience working with Connecticut case management organizations, including agencies such as Southwestern Connecticut Agency on Aging Qualifications 3+ years of experience working with Medicaid waiver programs in Connecticut Strong understanding of

CT DSS, HCBS

workflows, and referral processes Proven relationship-building and outreach experience Bachelor's degree preferred or equivalent experience