Caregiver

Tuscan Gardens is a goal driven organization and operates on an Empowerment Model of leadership, where each position is defined by its empowerments, expectancies and deliverables. This Performance Agreement sets out the context of our relationship. This Performance Agreement is not intended as a legal obligation and is used as a supplement to the Tuscan Gardens Associate Handbook. It is intended as an official commitment between us to create the type of environment in which we can mutually produce a high performance and personally satisfying environment. Context Tuscan Gardens believes that strong and articulated principles underlie an effective and fulfilled relationship.

Those principles are as follows:

An Associate understands what his or her job description and responsibilities are; An Associate has authority equal to those responsibilities; An Associate understands the standards of excellence required to achieve optimal results with those responsibilities; An Associate is to be provided on-going training in skills development and specific job functions enabling them to meet those responsibilities and to grow professionally; An Associate is to be given on-going feedback on how their performance relates to their responsibilities; An Associate is recognized for their achievements; An Associate is trusted to accomplish their responsibilities; An Associate is treated with dignity and respect. Tuscan Gardens believes that when an Associate understands what is expected of them in the Community, a meaningful relationship follows, creating high levels of empowered performance as well as a long-term relationship that produces optimal results and personal and professional development. Our Purpose Our purpose is to invigorate senior living with grace, intimacy and vitality. Our Vision Our Vision is that seniors should have the opportunity to live and thrive with purpose, passion and joy. Our Mission Our Mission is to deliver an exceptional resident and associate experience ensuring an elegant, fulfilling and enriching lifestyle immersed in purpose, passion and joy. Our Values Safety, Health & Wellness Warmth of Home & Family Compassion & Empathy Casual Elegance, Humor & Laughter Extraordinary Service, Dining & Activities Protocols Tuscan Gardens Protocols are specific guidelines that define correct and appropriate demeanor and behavior within our company setting. Protocols dictate smooth and successful daily operations. Commitment to Excellence Produce accurate, high-quality work. Demonstrate effective judgment. Complete projects and daily responsibilities in a timely manner. Rapidly attend to resident issues and follow up to assure the resident's satisfaction. Use proper grammar in all written and oral communication. Analyze problems and provide practical solutions. Pursue alternate courses as appropriate to achieve results. Demonstrate knowledge of our business, policies and procedures. Learn new procedures and tasks. Seek to identify and pursue relevant opportunities to grow and develop intellectual assets. Foster a cooperative environment by constantly providing recognition, encouragement and feedback as appropriate. Utilize available time effectively. Manage multiple tasks and changing priorities. Work well under pressure and demonstrate effectiveness and flexibility in stressful situations. Demonstrate flexibility and ability to adapt to change. Maintain workstation and files, if relevant, in an organized manner which allows quick retrieval of information. Arrive at work in a consistent and timely manner. Acknowledge all communications and confirm your understanding of the communication. Be extremely punctual in attending all meetings, appointments and conferences. Strive to over deliver in your Performance Agreement functions. Commitment to Teamwork 1. Prioritize tasks appropriately according to resident and assignment needs. Communicate effectively with residents and other Associates. Display good judgment in interaction with others. Answer the telephone, if relevant, in a prompt, courteous and warm manner. Take clear concise messages and ensure timely delivery. Consistently inform others of relevant activities. Set and communicate clear expectations. Share responsibility for overflow/coverage of fellow Associates. Keep your Manager informed of schedules and project status. Display a cooperative and professional attitude toward the residents and all Associates. Commitment to Values Greet everyone warmly, by name and with a smile. Treat everyone with courtesy, respect, and warmth. Anticipate needs and act accordingly. Listen and respond enthusiastically and in a timely manner. Hold ourselves and one another accountable. Make everyone feel important. Embrace and value everyone's differences. Ask, "How may I assist you today?" - often! Respond to all "thank you's" with, "My pleasure!" Maintain high levels of professionalism, both in conduct and appearance, at all times. Commitment to Leadership Seek to identify and pursue relevant opportunities to grow and develop intellectual assets. Earn the trust and respect of the group through leading by example. Seek on-going coaching and feedback on performance, knowledge and learning activities. Comprehend and follow instructions, asking questions when appropriate. Always respond positively and non-defensively to constructive criticism and feedback. Openly share knowledge, skills and insights with fellow Associates. Demonstrate initiative and work independently as well as part of a team. Demonstrate an exceptional level of ethics and integrity. Exercise discretion when dealing with confidential information. Operate in daily activity not just as an Associate, but as a model for other Associates. Expectancies Tuscan Gardens places specific expectations upon the Associates based on the stated Empowerments. The Cultural Expectancies are general throughout Tuscan Gardens and are included in every Performance Agreement as a standard expectancy. In addition, to specific expectations related to Associate's position, each Associate is also expected to be committed to whatever is needed to advance the Purpose, Vision, Mission, and Values of Tuscan Gardens. The Associate should handle routine processes and deliverables in the normal course of the day, without reminders, supervision, or management. Tuscan Garden's intellectual capital should be directed towards extending and expanding our platform; it should not be directed towards accomplishing routine tasks that should be handled through the ongoing administration and maintenance of processes. Associates will possess a demeanor that exhibits personal responsibility for every aspect of Tuscan Gardens. The Associate will always conduct himself/herself in a professional manner, recognizing the trust inherent in the position. It is expected that the Associate will not act defensively or take communications personally. The Associate will accept personal responsibility for every outcome within the Company. Tuscan Gardens is team driven. The Associate will communicate openly and clearly within the department on any issues involved in the assigned work and when any deadlines/milestones are in jeopardy of not being met. Associates will work within teams regularly, using creativity and objectivity to accomplish the task at hand in the most efficient and effective manner. Every Associate in Tuscan Gardens has a right to expect that every other Associate will do what that Associate says he or she will do. It is the responsibility of the Associate to be self-directed and to accomplish the responsibilities at hand. The Associate will make recommendations to the department and Tuscan Gardens related to any areas inside or outside of the Associate's professional area based on his/her experience and observations. The responsibility of each individual in Tuscan Gardens is to promote the general welfare of Tuscan Gardens irrespective of each Associate's independent and separate Performance Agreement. We all have interlocking responsibility and accountability. Deadlines in Tuscan Gardens are sacrosanct. They are cast in stone. No deadline may be missed by an Associate or changed unilaterally by an Associate without a prior communication, an agreement and with sufficient time for the Associate's immediate Manager to take alternate measures to make sure the deadline is otherwise satisfied or appropriately modified. In the absence of communication, it will be assumed all matters being managed, handled or driven by the Associate are being accomplished well and in accordance with the Associate's anticipated outcomes. The success of a program lies in the details. Tuscan Gardens is extremely competent at strategic management. On the other hand, successful results require successful execution. And successful execution depends upon respect for details at the smallest levels. Excellence in execution must be an intrinsic standard in order for Tuscan Gardens to prosper. Each individual in Tuscan Gardens is responsible not only for Tuscan Gardens, but for handling his or her own details with exceptional care.

Job Title and Description Job Title:

CNA/Caregiver Supervisor's Title:

Health Services Director Status:

Hourly Description:

The caregiver provides direct care to community residents following an individualized care plan, assists in maintaining a safe environment, and provides a universal approach to the community needs as directed. Professional Profile The Professional Profile is a representation of the skill sets, experience and background required by the position. The extent to which you exhibit the traits and abilities as determined by the position is a direct influence on your performance. Education Required (Preferred): High School Diploma or equivalent (GED) required CPR and First Aid certification required Medication Technician (Med Tech) certificate (for Florida) preferred Years/months of Experience (Preferred): At least 2 years related experience, preferably in a senior living or equivalent industry preferred. One year of experience working as a Medication Assistant/CNA/PCA/RA, preferred. One year of experience working with Alzheimer's residents or other related dementia diseases, preferred. Has basic knowledge and understanding of dementia, mental illness and general medical problems encountered by the elderly.

Knowledge/Skills:

Willingness to be available for any/all emergencies regarding the facility. Ability to learn and work with the specific needs of those residents suffering from Alzheimer's disease and/or other related dementias. Familiarity with Microsoft Office Suite products. Agreement to complete orientation program for Tuscan Gardens Aspire Program. Ability to handle multiple tasks and be detail oriented. Ability to solve problems in a calm and professional manner. Friendly, outgoing demeanor. Excellent communication and relationship building skills. Able to take initiative and direction. Team player attitude. Ability to work with the elderly in a courteous and friendly manner, demonstrating patience, kindness and compassion towards the elderly. Ability to perform duties with consideration for residents' rights at all times and demonstrate integrity and confidentiality in the care of residents and in handling their requests.

Special Requirements:

A desire and ability to relate to and continue learning about the senior population. Self-disciplined, driven, able to demonstrate initiative, maintain confidentiality, competitive, attentive to details, persistent, and personable. Doctor's statement verifying free from communicable disease.

Other Information:

Tools, equipment, machines used on the job: Medical equipment for assessment Washer/dryer machines General office equipment: printer, copier, scanner, fax machine, Rcare phone, telephone, walkie-talkie, I-pad Physical activities of the position: Lifts and carries up to 50 lbs. unassisted, occasionally Pushes, pulls and transfers up to 50 lbs. occasionally Reaches, bends and twists occasionally Typical workday consists of sits 2-4 hours per day; stands and walks 4-6 hours per day (combined) 8-hour day Medium work - exerts up to 51 lbs. of force occasionally, and/or up to 20 lbs. of force frequently and/or up to 20 lbs. of force constantly to move objects. Visual acuity requirements including color, depth perception and field of vision: Must have normal eyesight or use corrective lenses Must have three-dimensional vision and ability to judge distances and spatial relationships so as to see object where and as they actually are Must be intact including color, depth perception and field of vision Hearing requirements: Must be able to hear and distinguish between normal tones and be able to perceive the nature of sounds Environmental factors: The worker is subject to both environmental conditions. Activities occur inside and outside (travel). The worker is subject to both environmental conditions. Activities occur inside and outside. The worker is subject to hazards including some hazardous waste. The worker is subject to hazards and other environmental conditions. One or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation. Essential Job Functions The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual care plan. Allows and encourages residents to do as much of their own care as possible. Assists in providing appropriate information and behavioral prompts, cues, redirection and affirming support to residents in need. Reports any change in condition of resident(s) immediately to supervisor. Serves meals to residents in the dining room or suites. May assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the resident's right to free choice. Reports changes in resident's eating habits. Supports hydration programs and good dining experience. Initiates and participates in leisure activities provided for residents as described in the activity calendar. Encourages residents to socialize and participate in planned activities or programs and to develop friendships with other residents. Check and record weights, and other duties as assigned according to community policy and regulations. Support fall prevention programs for all residents in need. This includes proactive intervention use, monitoring, and daily tidies to clear rooms of clutter, etc. Answer call lights promptly. Communicate proactively with team to ensure call lights are responded to timely with use of walkie-talkie provided. Maintains a clean, safe, and orderly environment for the residents. Performs general housekeeping, following cleaning schedules for laundry, bedrooms, dining area, living space, bathrooms, kitchen, etc. Follows proper procedures in emergency situations and responds promptly to resident requests for assistance - including emergency pull cords, telephone calls, and requests from family and friends. Follows up on resident concerns as needed and directed by supervisor, maintaining resident confidentiality. Encourages teamwork through cooperative interactions and follow up as directed. Foster ideal demeanor, timeliness, work ethic while providing highest quality and optimum service. Exemplify at all times Community standards of operations. Exemplify Community standards in customer service, assisting residents, and ensuring the residents are treated with dignity and respect at all times. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. Empowerments Tuscan Gardens enables you to accomplish your Expectancies and Deliverables set forth in your Performance Agreement through Empowerments. Empowerments give you the authority and ability to execute specific tasks. Empowerments are inherent in your position and are essentially "tools" necessary for you to perform effectively in your position. These include, without limitation, workspace, computer equipment, supplies, technology support, etc. These empowerments are necessary to perform the Protocols, Expectancies, and Job Functions set out in the Performance Agreement. Empowerments are also a set of actions designed to increase the degree of independence and self-direction to complete your tasks and represent yourself in a responsible and self-determined way. It is the process of becoming stronger and more confident along with the professional support from your direct supervisor.

Job Type:

Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

Flexible schedule

Schedule:

8 hour shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Delray Beach, FL 33484 (Required) Ability to

Relocate:

Delray Beach, FL 33484: Relocate before starting work (Required)

Work Location:

In person