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Residential Support Professional - Day Shift

Job

Optimae LifeServices

Ames, IA (In Person)

$33,280 Salary, Full-Time

Posted 6 weeks ago (Updated 19 hours ago) • Actively hiring

Expires 6/22/2026

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Job Description

Optimae values diversity and we encourage everybody , including those from traditionally overlooked identity groups, to apply!
JOB SUMMARY
The Residential Support Professional provides assistance to people living in the residential care facility as they move to achieve personal goals of their own choice. The Residential Support Professional supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments. The Residential Support Professional does this by offering a variety of individual and team supports. The position encourages community participation to promote community inclusion of people we serve.
EDUCATION & WORK EXPERIENCE
Must be 18 years or older. High school diploma or GED preferred. Must have a valid drivers' license, a safe driving record, and proof of adequate automobile insurance. Experience working with individuals with mental illness, intellectual disabilities, and developmental disabilities is preferred.
DUTIES AND RESPONSIBILITIES
Support customers in achieving personal goals of their own choice Follow the service plan and use it as a guide to deliver services Consistent, reliable attendance and punctuality are essential for this position, as it provides for uninterrupted customer support and team collaboration. Recognize and document goal progress and relevant personal interventions in an objective, clear and brief manner Legal ability to drive (including obtaining insurance) and use of your personal vehicle may be an integral aspect of service delivery Support and develop living, social, and learning environments where customers can interact and build relationships of their choosing Support customers as they identify and build natural supports for their needs Advocate for our customers while promoting role recovery/discovery to others Set up timely appointments and meetings and attend them as scheduled Know the available local community resources and reinforce their use Understand and maintain privacy and demonstrate respect Address emergencies as they arise and use appropriate crisis intervention as needed As needed, support our customers with their personal hygiene and health needs in a respectful and dignified manner; this may occasionally include cleaning up urine, feces, or vomit from people or property Demonstrate good role modeling for people we serve Be non-authoritarian when providing services and working with peers and collaterals Be active in individual and team problem solving Pro-actively use supervisor and other staff as a support and as a resource for information Act in a professional manner (respectful, tactful, and objective) without personal attacks on others Be flexible as customer needs, behaviors and schedules change; this may include working evenings, weekends, and holidays Meet multiple demands simultaneously and efficiently with little supervision Consistently finish assigned tasks within designated time frames Complete and turn in daily contact notes, time sheets, and expense claims on time Complete reports and all required paperwork within designated times Attend regular coaching sessions to develop skills, participate in annual evaluations, and attend scheduled mandatory meetings Complete orientation and training as required, in a timely manner, based on accredited regulation and/or Iowa Statute. Responsible for deep cleaning and sanitizing of the physical facility each shift, and recording this per DIA rules and regulations Responsible for food preparation of each meal and two daily snacks Provide support to customers to complete ADL's include hygiene and bathing Complete a department approved med aid course and passed a department approved med aide examination administered by the nurse in partnership with an area community college Complete quarterly in services for additional training and education as requested by DIA Complete training in "Safe Serve" in order to prepare meals at the RCF as required by DIA Direct collaboration with the nursing department for oversight of customer cares and support and to coordinate the dispensing of certain PRN medications at all times throughout the day and evening Required trainings per DIA outside of Optimae Core Trainings Knowledge of basic first aid Other duties as assigned
Pay:
$16.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance
Work Location:
In person

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