Caregiver Trainer/ Coordinator

Caregiver Trainer/ Coordinator Senior Helpers - Bolingbrook, IL - 3.7 Bolingbrook, IL Job Details Full-time $20 - $22 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off Qualifications Healthcare onboarding training Collaborate with healthcare professionals Employee onboarding Home care experience Records maintenance Community engagement Caregiving documentation requirements Serving clients Increasing staff retention rates Operations coordination Staff scheduling Care documentation Team scheduling Mid-level Working with seniors Team development Home care Resource scheduling coordination Compliance documentation Medical credentialing file maintenance New hire orientation Onboarding process management CNA Communication skills Professional development training Cross-functional communication Documentation reviews Caregiving skills training Utilizing background check services Full Job Description Caregiver Trainer/ Coordinator Job Summary The Caregiver Coordinator supports caregivers by managing onboarding, training, compliance, retention, and communication to ensure high-quality care and caregiver satisfaction. This is primarily an office-based position with occasional field responsibilities to support caregivers, clients, and operations. Benefits Competitive starting rate depending on experince Paid time off Paid holidays Tapcheck access to pay before the pay day! Vitable Health insurance Supportive team environment Opportunities for professional growth and development Meaningful work serving seniors and their families Office-based role with occasional field interaction and community engagement Key Responsibilities Caregiver Support & Retention Serve as the main contact for caregivers and provide ongoing support. Conduct regular check-ins and address caregiver concerns. Coordinate caregiver recognition programs, birthdays, and appreciation efforts. Monitor attendance, reliability, and performance. Onboarding & Training Coordinate caregiver orientation and onboarding. Deliver both orientation and Skills training Ensure all paperwork, signatures, and documentation are complete and accurate. Track required training, certifications, and Relias assignments. Maintain accurate caregiver records in WellSky. Compliance & Documentation Maintain updated records for: Background checks Annual reviews and supervision Training and dementia certifications CNA licenses, driver's licenses, insurance, and First Aid certifications Healthcare declarations and competency tests Identification, Social Security, and work authorization documents Scheduling & Coordination Assist with caregiver-client matching. Communicate regularly with the Scheduling Manager. Help resolve scheduling conflicts and coverage needs. Participate in on-call duties once per month, including evenings and weekends as assigned. Help cover shifts if needed Communication & Collaboration Act as a liaison between caregivers, clients, and families. Partner with HR and leadership on caregiver retention and development strategies. Qualifications Previous experience in home care, healthcare, staffing, or CNA is a must Strong communication, organization, and multitasking skills. Experience with WellSky and Care Academy preferred. Detail-oriented, compassionate, and professional. Why Join Senior Helpers of Bolingbrook and Southwest Suburbs? At Senior Helpers, we are committed to improving the quality of life for seniors and supporting families through compassionate, dependable care. We value teamwork, integrity, accountability, and professional growth. This is an opportunity to join a growing agency where your contributions matter and your leadership potential can grow into a long-term career path. Apply today to join our mission-driven team.