Home Care Supervisor

Home Care Supervisor Extended Family Incorporated Breaux Bridge, LA Job Details Full-time $14 - $16 an hour 23 hours ago Qualifications Staff supervision Confidential information handling Healthcare staff management Client inquiry handling Social service program staff supervision Scanning Conflict de-escalation High school diploma or GED Driver's License Team management Fax machines Desktop applications Faxing Full Job Description

DSW SUPERVISOR JOB DESCRIPTION EXTENDED FAMILY, INC.

Do you enjoy making a significant difference in the lives of DSW'S & clients? We are seeking a dedicated DSW Supervisor with the ability to multi-task, prioritize and adhere to all state regulations and maintain compliance.

BENEFITS

Competitive Salary based on experience. Work with a company that cares about their clients and staff. Team oriented working environment. Progressive company with expansion plans. A substantial payment toward health insurance based on enrollment.

Hours:

Monday-Friday 8:00 - 4:30 pm. Every other Friday off at noon, unless needed for job commitments.

EDUCATION

High school diploma required, some college preferred. Any healthcare education a plus.

EXPERIENCE

MUST

HAVE WORKED AS A SUPERVISOR FOR A MINIMUM OF 1 YEAR. PREFERABLY IN THE HEALTHCARE INDUSTRY. OTHER SUPERVISORY EXPERIENCE A PLUS. QUALIFICATIONS

Professional demeanor. Respect all clients, their families, DSWs, staff & management. Reliable, dependable & on time! Outgoing personality with a positive attitude. Excellent written and verbal communication skills. Excellent time management and planning skills. Detailed oriented and able to multi-task. Ability to problem solve in a professional diplomatic manner. Adapt quickly to change. Work well with multiple personalities. Skills that can assist DSWs &/or clients with any issue, able to diffuse the situation by listening completely to their concerns before speaking. Must have reliable transportation, valid driver's license and safe driving record Agree to preserve the confidentiality of all clients, their families, staff management & company information Experienced at using a laptop, emails, scanning, copier & fax Must adapt quickly to new computer programs.

JOB FUNCTIONS/RESPONSIBILITIES

Conduct in-person visits with each DSW, required to evaluate performance, client status changes, and emergency drills conducted to ensure services provided per ISP requirements, annual and as needed. Supervisor must verify DSW visits daily to ensure services are provided in accordance with the ISP. If DSW positions cannot be staffed, the DSW Supervisor must report to work. Supervisor is responsible for answering after hour & staffing calls on rotation. Setting up client binders, check yearly. Supervisor must complete accident/incident reports within 24 hours. Report all accidents/incidents & complaints to Manager ASAP. Also, the Home Care Supervisor must complete accident/incident follow up reports 3 days thereafter. Create schedules for DSWs, initially, annually and as needed. All client & employee documents must be scanned into data base and filed immediately. Conduct daily PA checks to ensure all clients have a valid PA. Handle filing, generating reports, answer phones, ordering supplies. Immediately report any indication of a potentially significant issue developing to Manager. Retain proper documentation regarding all client and staff communication Ability to understand and fully carry out, instructions given by Director or Manager. Must sign in and out on the Sign-In Sheet. Add all events to calendar in database. You will be a part of our team, therefore, you may be asked to attend & assist in fun community functions, such as: trade shows, fairs or other company events along with other office personnel. Keep open lines of communication with office staff. Any additional job related tasks as assigned by Executive Director