Direct Care / Residential Counselor (Part-Time)

Direct Care / Residential Counselor (Part-Time) Worcester, MA Job Details Part-time $19.80 an hour 1 day ago Benefits Flexible schedule Qualifications Crisis intervention Spanish Client onboarding Customer service Intake English Mid-level High school diploma or GED Haitian Creole Direct support Substance abuse Cleaning Portuguese Security Working with individuals with mental health conditions Human Services Computer skills Working with individuals with substance use disorders Associate's degree Crisis management 2 years Communication skills Community resource coordination Full Job Description Duties & Responsibilities As a Direct Care / Residential Counselor, you will be responsible for providing comprehensive support and guidance to individuals and families in need. Your role will involve assessing client needs, developing and implementing individualized service plans, and connecting clients with appropriate resources and services.

Your duties will include:

1. Assist in completing screening, intakes activities and orientation of new families 2. Under the direction of the Chief Operating Officer aid clients with keeping compliance with program expectations 3. Oversee security and safety by making routine interior and exterior checks during shift 4. Assists families with day-to-day life skills assistance, as needed. 5. Documents all critical incidents and safety issues using program communication system 6. Ensure family daily chores are complete each night 7. Complete daily housekeeping duties, including room checks each night 8. Assist colleagues and volunteers with coordination of events and workshops 9. Coordinate orientation of new family members as they enter the program 10. Provide emergency crisis management to families 11. Perform other related duties as assigned Knowledge, Skills & Competencies To excel in this role, you should possess the following skills:

• Passion working with economically disadvantaged, culturally diverse, and at-risk families
• Excellent customer service
• Organizational, interpersonal, oral, and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient computer skills specifically Microsoft Suites
• Crisis management
• Great attention to detail
• Good working knowledge of community resources for economically disadvantaged youth and families
• Bilingual (English/Spanish, English/Haitian Creole, English/Portuguese) preferred Minimum Qualifications High school diploma or equivalent; Associate degree in a Human Services related field preferred Minimum two years experience working with populations with mental illness, development disabilities and/or substance abuse, and economically disadvantaged youth and/or families If you are passionate about making a positive impact on the lives of youth and families in need, we encourage you to apply for this rewarding position.

Job Type:

Part-time Pay:

$19.80 per hour

Benefits:

Flexible schedule

Work Location:

In person