Scheduling Coordinator- Home Care Agency

All Metro Health Care, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Pay:

$19-$22/Hourly, depending on experience

Schedule:

M-F 9:00AM-5:00

PM Office Address:

5225 Nesconset Highway, Building 6, Suites 30-32, Port Jefferson, NY 11776 Benefits and Perks… Medical, Dental & Vision Insurance 401(k) with a 6% match Paid Time Off Employee Assistance Program Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!) Voluntary Term Life and AD&D Insurance Legal Services Insurance Short-Term and Long-Term Disability Accident, Critical Illness & Hospital Indemnity Insurance You will... Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers. Collaborate with internal teams to determine patient eligibility and initiate the intake process. Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination. Address inquiries, concerns, and provide guidance on accessing services and resources. Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences. Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs. Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals. Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication. Provide compassionate and empathetic support to patients and their families throughout the care coordination process. We are excited to speak to someone with the following… High School Diploma or GED 2+ years of customer service experience required. 1+ years of home healthcare experience preferred. Electronic Visit Verification (EVV) system experience preferred. We live and lead by our Values… We treat everyone with dignity and RESPECT We earn the TRUST of our members, and each other We provide

RELIABLE

services that open doors We serve with courtesy and

COMPASSION

We prioritize SAFETY We communicate with purpose and

TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.