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Job Description
Our Mission:
Family Promise of Northwestern Ohio helps families experiencing homelessness and housing instability achieve sustainable independence through compassionate hospitality, comprehensive support services, and community partnerships. We believe every family deserves hope, dignity, and a place to call home.
Position Summary:
Family Promise of Northwestern Ohio is seeking a compassionate, dependable, and mission-driven Family Support Advocate to join our team. This part-time evening position provides encouragement, mentorship, and practical support to families experiencing homelessness while helping maintain a safe, welcoming shelter environment. If you enjoy serving others, building relationships, and making a lasting difference in your community, we encourage you to apply.
Primary Responsibilities:
Welcome and support families, volunteers, churches, and community partners. Build positive relationships that encourage families as they work toward housing stability and self-sufficiency. Assist with family programming, life skills classes, and daily shelter activities. Prepare rooms for incoming families and maintain a clean, organized, and hospitable environment. Enforce program guidelines with consistency, compassion, and respect. Maintain daily communication logs, census reports, and other required documentation. Assist with meal coordination, grocery inventory, donations, and administrative tasks. Support case management by helping families access housing, employment, transportation, and community resources. Transport families when needed. Perform other duties as assigned.
Qualifications:
High school diploma or GED required. Experience in human services, customer service, nonprofit work, or working with families is preferred. Valid driver's license and reliable transportation. Ability to pass required background checks. Strong communication, organizational, and time-management skills. Ability to maintain confidentiality and work respectfully with people from diverse backgrounds. Demonstrates compassion, professionalism, integrity, and teamwork.
Physical Requirements:
This position requires standing, walking, climbing stairs, occasional lifting up to 30 pounds, driving, and basic computer work.
Schedule:
Part-Time, 2nd
Shift Compensation and Benefits:
$14.00 per hour Paid holidays Paid training and professional development Supportive, mission-focused work environment Opportunity to make a meaningful impact in the lives of children and families Join our Team! Every day at Family Promise is an opportunity to offer hope, restore dignity, and help families build brighter futures. If you're looking for meaningful work where you can make a real difference, we'd love to hear from you. Family Promise of Northwestern Ohio is an Equal Opportunity Employer.
To Apply:
Email a copy of your most up-to-date resume to max.downing@jfs.ohio.gov with "Family Promise NWO" in the subject line. #
