Crisis Outreach Assessment Team (COAT - Sycamore) Direct Support Crisis Specialist (Southern) Region (Eugene) Area

Initial Posting Date:

05/12/2026

Application Deadline:

05/26/2026

Agency:

Department of Human Services Salary Range:

$4,519

• $5,712

Position Type:

Employee Position Title:

Crisis Outreach Assessment Team (COAT

• Sycamore) Direct Support Crisis Specialist
• (Southern) Region
• (Eugene)

Area Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you ready to make a positive impact on the lives of individuals who experience intellectual and developmental disabilities, often with co-occurring mental health diagnoses? Do you have paid or unpaid caregiving experience or experience volunteering with seniors, children, or people with disabilities? This experience may include making and attending medical or psychiatric appointments, medication assistance, assisting with daily personal care, assisting with activities of daily living, such as: personal or grocery shopping, doing housework, cooking, and providing transportation. Would you like to work in a diverse and supportive team environment? Then, come #JoinTeamSACU! This is the schedule we are filling in the Eugene Area.

THURSDAY

• MONDAY, 12 p.

m. to 8 p.m. To review the full list of duties and responsibilities, please click here to view the Position Description (PD). Summary of Duties As an employee working within the Stabilization and Crisis Unit (SACU), you will be a part of a program that provides 24-hour residential care to Oregonians with intellectual/developmental disabilities, often with co-occurring mental health diagnoses, whose support needs exceed the supports offered or provided by other community-based residential programs. SACU provides development and support to assist individuals in safely transitioning back to their home community. We model positive attitudes while offering assistance with access to: health and medical supports, psychological services, emotional and behavioral support, educational supports. SACU staff also provide life skills training, recreational opportunities and community integration. SACU is dedicated to providing the support necessary to maintain the quality of life, achieve the highest possible level of independence and promote social opportunities, which benefit the individuals served and their communities. We operate 17 residential group homes along the I-5 corridor from Portland to Eugene. As a Direct Support Crisis Specialist, you will: Provide direct care and/or support in a 24-hour, 7 days per week residential group home to children and adults in: behavioral management, safety, personal care, nutrition, housekeeping, health care and other daily activities within the home and the community. As a member of the Crisis Outreach and Assessment Team (COAT) you will: Work in a specific region as part of a mobile unit comprised of Direct Support Crisis Specialist's and Psychiatric Crisis Counselor's to respond to crisis in the homes and build rapport with supported individuals and house staff for crisis support. This is a float position. You will be required to report to the region that needs support. Assignments may include covering callouts, vacations, or requests for COAT support. Minimum Qualifications A valid driver's license and acceptable driving record are required for this position. Eighteen months of experience providing direct individual care or training in a related field of human services (i.e., providing assistance to supported individuals or groups with intellectual and developmental disabilities, mental and physical disabilities, or substance abuse). OR An Associate or higher-level degree in a related human services field. OR A combination of education and experience as defined above.

Experience Note:

Your paid or unpaid caregiving experience or experience volunteering with seniors, children, or people with disabilities may help you to meet the qualifications for this position. This experience may include making and attending medical or psychiatric appointments, medication assistance, assisting with daily personal care, assisting with activities of daily living, such as: personal or grocery shopping, doing housework, cooking, and providing transportation, etc. Please include all paid and unpaid caregiving experience in the job history portion of your application or as work experience on your resume. Your work experience should include the name of the employer, dates you worked for the employer (month and year), and whether the experience is paid or unpaid. For unpaid experience, please include whether the experience is as a volunteer (working for an organization such as ARC, care facility, community action group, etc.) or is lived experience (taking care of a family member, neighbor, etc.). Lived experience may substitute for up to 6 months of the required experience. Experience must be included in your materials for it to be considered. Essential Attributes We are looking for candidates with: Experience communicating verbally and in writing to follow instructions, communicate with others, and document information. Experience resolving conflicts in a professional and timely manner. Computer skills are needed for documenting and communicating information. Experience working within a team to achieve a common goal. Experience following behavior and mental health supports and/or medical orders. Experience monitoring and/or assisting individuals who experience mental, emotional, behavior, physical or medical challenges. Experience with crisis response and intervention. Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range during the Equal Pay Assessment (previously known as Pay Equity Assessment). If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

Note:

Your resume and cover letter may be uploaded in the Resume/CV field on the online application. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans' preference. These questions are necessary to complete the application process. Working Conditions You must have a valid license to drive and maintain an acceptable driving record. Extensive travel within assigned area; will work remotely at multiple Group Homes within the area. You will work in a residential group home environment, which is staffed 24 hours a day, seven days a week. You will be exposed to a variety of settings both within the residential group homes and the community. At times you will be exposed to individuals who are justice-involved or committed, and/or individuals who may often experience crisis that may be communicated in significant emotional or physical behaviors towards themselves or others. There is frequent daily lifting up to 75 pounds involving transferring, positioning, and moving individuals and/or moving program supplies. You will frequently squat, bend, and stoop. You must be able to engage and maintain Oregon Intervention System (OIS) approved restraints for one (1) hour or less. You must be able to travel to different work locations to ensure effective crisis response and proactive measures. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. The Department of Human Services is a drug free workplace. All applicants will be subject to drug testing for Narcotics, Methamphetamine, and other controlled substances. Your driving record must meet the qualifications of the

ODHS SACU

Driving Policy and will be considered unacceptable for offenses, including, but not limited to any misdemeanor or felony traffic offense in the last 24 months. If you are offered a position, you will attend a three-week paid in-person training at our central office in Salem and you must become certified during this New Employee Orientation in the following: First Aid/CPR Certification

• Requiring you to complete compressions in a kneeling position. Oregon Intervention System Certification (OIS)
• Requiring you to physically hold an individual for safety while maintaining an approved restraint on clients which may involve quick movements, changes in physical positioning, and verbal communication with coworkers. Medication Administration Certification
• Requiring you to demonstrate competency in completing doctor's orders, appropriate passing of medications to clients, appropriate documentation, and appropriate procedures for emergencies.

Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. This position is part of the Police and Fire pension plan, which allows you to retire with full benefits after 25 years of service. A variety of resources and benefits are offered through the American Federation of State, County and Municipal Employees (AFSCME) union. Employment Preference Veterans' preference: Veterans' preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application. Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources General Information This is a permanent, full-time position and is represented by the American Federation of State, County and Municipal Employees (AFSCME) union. This recruitment may be used to fill future vacancies in the same classification. The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity. To learn about the many options for a career in the field of developmental disabilities services please visit Impact Oregon. Contact Information We invite you to contact the ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number:

REQ-199929.

Email:

Dereen.

Jalal@odhs.oregon.gov Phone (call or text): 503-910-7744 Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you're looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon "flies with her own wings."