Client Care Coordinator in Home Care
Job
Home Helpers of Kirkland
Remote
$52,000 Salary, Full-Time
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Job Description
Client Care Coordinator in Home Care Home Helpers of Kirkland Bellevue, WA Job Details Full-time $24
- $26 an hour 1 day ago Benefits Continuing education credits Paid time off Flexible schedule Qualifications Home Care Aide Certification Healthcare staff management Medical software Staff scheduling Mid-level Administrative experience Driver's License Team management Care plan development Customer relationship management Healthcare management Mentoring Organizational skills Home health Appointment scheduling Care coordination CNA Home health agency experience 2 years Staffing management Training delivery Time management Full Job Description Client Care Coordinator in Home Care Licenses/Certifications Driver's License CNA or HCA Job type Part time•
Full-time Hourly Range:
$24- $26 per hour depending on experience and credentials
Location:
Hybrid Office address: 40 Lake Bellevue Dr Suite 100 Bellevue, WA 98005 (In Office & Travel to clients)Job Schedule:
M-F 8:00 AM-4:30PM (Potential for participation in On Call Rotation) Description of theRole:
As a Client Care Coordinator, you'll be at the heart of our care delivery team. You'll oversee caregivers, scheduling, client care coordination, client assessments, care plans, starts of care, call offs, and some office administrative duties. This is a hybrid role meaning there is office work and work in the field. You'll work closely with the office team to ensure caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care. The ideal candidate for this role is someone with a people-first work style, excellent organization and time management skills, and acommitment to ensuring the highest care delivery standards.Job Duties:
Efficiently schedule caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction Communicate regularly with the team, client's family or representatives regarding scheduling updates Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime Ensure proper pay rates, billing codes, and shift accuracy in Wellsky Conduct supervisory site visits to provide coaching/counseling to caregivers Create individualized care plans for clients and update them as needed Conduct in home client assessments Conducrt in home safety assessments Provide training to caregivers at the start of care Ensure caregivers are compliant with their continued education/training programs Collaborate closely with the team, be available for starts of care when needed and help to ensure there is a sufficient caregiverpool Travel within the Bellevue/Redmond/Kirkland/Mercer Island and surrounding areas as needed or assigned Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary Potential to participate in regularly scheduled on-call rotation handling off-hours staffing needsQualifications:
2+ years of experience in home care, client management, or related role with transferrable skills preferred Valid Driver's License and vehicle insurance with clean DMV record required Current CNA or HCA Certification required Proficiency in using healthcare management software preferred or willingness to learnCompensation and Benefits:
Home Helpers Home Care is committed to providing competitive pay to all employees and is proud to offer the following benefits toemployees.Competitive compensation:
$24- $26 PTO Paid time off
- sick time Traditional IRA or Roth Free CEU's Same day pay available through Tap Check app Supportive workplace culture, with mission-driven team Paid time off
- sick time Flexible work hours Paid mileage Referral and bonus program Advancement within the company Join Our Mission to Support Families When They Need It Most Home Helpers Home Care is a licensed home care agency that delivers exceptional and compassionate care to individuals and theirfamilies.
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