Job Description
Transitional Housing Program SPA 7- Case Manager Jovenes, Inc. Bellflower, CA Job Details Full-time $47,840 - $58,240 a year 1 day ago Benefits Mileage reimbursement Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Computer operation Spanish Microsoft Excel Microsoft Outlook Presentation software Working with individuals with disabilities Phone communication Professional ethics Client inquiry handling Filing English Complaint handling Driver's License Documentation tools Bachelor's degree Fax machines Data interpretation Working with families Working with individuals with mental health conditions Typing Faxing Full Job Description Jovenes is a place of personal transformation for homeless youth. Our mission is to help homeless youth and at-risk families become productive and integrated members of the community. We provide emergency and permanent housing options and other community-based services that create opportunities for them to lead productive lives. We operate in Los Angeles and community East and South East of Los Angeles County.
JOB TITLE
Transitional Housing Program SPA 7- Case Manager The primary responsibility of is to provide case management services in Transitional Housing services to 12 homeless male youth aged 18-24. The position will work closely with the Program Director and Supervisor to ensure the program meets contract and agency expectations. The goal of the program is to transition youth into permanent housing opportunities. From time to time, the Case Manager may be asked by the Program Management to conduct other activities or tasks necessary to the operations of the organization. Due to the nature of the program, flexibility in the schedule is required including availability to take phone calls during evenings/holidays/weekends from time to time to ensure contact and supervision of youth. DUTIES AND RESPONSIBILITIES
The Transitional Housing Program Case Manager will work as part of a team under the direct supervision of the Short-Term Housing Director and Supervisor. The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Program:
Coordinate intake of eligible clients. Assess clients' challenges and barriers as well as strengths. Elaborate with client his Individualized Service Plan that will be updated monthly. Provide case management services to achieve the outcomes set in the ISP. Provide clients with referrals and monitor progress as needed, in particular to mental health and substance abuse services, and toward opportunities for educational, career development, and personal enrichment. Evaluate transportation needs and support them in developing a sustainable plan. Provide clear direction, support and follow up to clients. Support clients in identifying permanent housing options. Develop appropriate procedures in case of crisis. Support procedures related to grievance management. Support program director in evaluating gaps in services and development of policies and procedure for the program Program Administration:
Maintain files in a secure and locked cabinet. Maintain files according to agency and contract standards. Collect client documentation. Enter client data into the HMIS system on an ongoing daily-to-weekly basis. Prepare and submit reports in a timely manner, including situations and events that may negatively affect program operations. Other:
Follow agency policies, procedures, and professional code of conduct at all times. Lead delegation of tasks and activities to other program staff according to program needs. This includes but it is not limited to collection of documentation, delivery of notifications, transportation needs, data entry, etc. Other duties and responsibilities may be developed by immediate supervisor according to program needs. SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS
Communication Skills and Abilities:
Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public. Ability to read, analyze and interpret manuals and office documents. Mental/Interpersonal Skills and Abilities:
Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions. Ability to work independently and with others—including other employees, clients and members of the public—in face-to-face and telephonic contexts. Ability to multi-task, establish priorities and manage time, meet deadlines, and perform duties under time constraints. Ability to be flexible and adapt to changing work demands. Maintain high level of concentration and attention to detail for extended periods of time. Ability to respond effectively to sensitive inquiries or complaints. Maintain a high level of ethical and professional standards in accordance with agency and community policy. Physical Skills and Abilities:
Ability to talk or hear in order to give and receive information and instructions. Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls. Ability to reach with hands and arms. Ability to use computer keyboard up to 50% of the day. Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment. Ability to lift and/or move up to 20 pounds. Reasonable accommodation for individuals with disabilities will be evaluated and exceptions considered. Equipment and Computer Software Skills and Abilities:
• Computer literate (basic working knowledge of Microsoft WORD, Excel, Outlook, and PowerPoint) • Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required EDUCATION, EXPERIENCE, CERTIFICATES & TRAINING
Bachelor's degree or 4 years of experience in a relevant setting. Experience working with transitional aged youth, individuals with mental disabilities, low-income families. Demonstrated ability to work with a culturally diverse clientele & staff. Bilingual and fluent in English and Spanish a must Valid California driver's license and personal vehicle insurance carrier relating to clients, staff agency representatives, community members and others. This is a full-time position. Experience and degree will be taken into consideration. Salary range:
$ $47,840.00 - $58,240.00. Health, dental and life insurance provided, complementary vision insurance available. Paid time off, sick time and paid holidays are provided according to agency policies. Employee will be able to enroll in agency's 401k plan. Agency provides matching contributions according to agency policies. Must have your own car. Must be willing to use your car for work related travel. Mileage reimbursement provided. Jovenes is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Job Type:
Full-time Pay:
$47,840.00 - $58,240.00 per year Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Mileage reimbursement Vision insurance Work Location:
In person
