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Outreach Case Manager in Chico, CA
Job
O2 Employment Services
Chico, CA (In Person)
$49,920 Salary, Full-Time
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Job Description
O2 Employment Services is working with a local non-profit organization to find an Outreach Case Manager. This is a full-time position located in Chico, CA. Outreach Case Manager
- Compensation & Benefits
- $22.00
- $26.00 per hour, depending on experience
- Full-time position
- Vision, dental, and medical insurance offered through O2 Employment Services
- Opportunity to work in a meaningful, community-focused role helping underserved populations throughout the North State Outreach Case Manager
- Qualifications
- High school diploma or equivalent required
- Associate's degree in Social Work, Human Services, or related field preferred
- Previous experience in community services, case management, outreach, housing navigation, or related field preferred
- Familiarity with HIPAA, Title 42, billing processes, and documentation standards preferred
- Strong interpersonal and communication skills
- Excellent organizational and time-management abilities
- Proficient with Microsoft Office and client management software
- Ability to work effectively with diverse populations in challenging environments
- Must have a clean DMV record and be insurable through company auto insurance provider
- Ability to maintain professionalism and composure in high-stress situations Outreach Case Manager
- Responsibilities
- Conduct client intake interviews to determine eligibility for ECM and Community Support services
- Assist clients with enrollment paperwork and provide education regarding available programs and services
- Maintain accurate client documentation and ensure compliance with HIPAA and confidentiality standards
- Track client outcomes, quality performance indicators, and program effectiveness
- Participate in HMIS data entry, assessments, housing screenings, and case documentation
- Assist clients with housing navigation, applications, eligibility verification, and obtaining required documentation
- Coordinate with landlords, housing providers, healthcare systems, emergency personnel, and community organizations
- Conduct outreach in rural, urban, and encampment settings to engage underserved populations
- Build rapport with clients using trauma-informed care principles
- Support clients experiencing housing instability, substance use disorders, mental health crises, and other barriers to care
- Attend meetings and collaborate with internal departments and external agencies to support coordinated care efforts
- Respond appropriately to crisis situations while maintaining professional boundaries and safety protocols
- Other duties as assigned Outreach Case Manager
- Work Environment
- Extensive field-based work and community outreach
- Outdoor work in varying weather and environmental conditions
- Frequent interaction with individuals experiencing homelessness, mental health conditions, substance use disorders, and crisis situations
- Collaboration with healthcare providers, emergency response personnel, housing providers, and community partners Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.