Case Manager

Case Manager

• Tax Resolution Guardian Tax is looking for a motivated, detail-oriented Case Manager who brings professionalism, empathy, and strong communication to every client interaction.

If you enjoy working in a fast-paced environment and take pride in being a dependable point of contact, this is an opportunity to join a team that's collaborative, supportive, and driven to succeed. Why Join Guardian Tax? Create Meaningful Impact

• Help clients navigate challenging financial situations and guide them toward resolution Engaging Office Environment
• A lively, team-focused atmosphere with regular celebrations and shared wins Opportunities for Advancement
• Ongoing training, hands-on leadership, and clear paths for career growth Collaborative Team Culture
• Work side-by-side with experienced professionals in a supportive, in-office setting Competitive Compensation Package
• Hourly pay, bonus potential, and comprehensive health benefits Key Responsibilities Oversee a portfolio of client cases from onboarding through completion Provide consistent communication, updates, and high-quality client support Partner with enrolled agents and compliance teams to keep cases progressing Manage multiple priorities in a high-volume, deadline-driven environment Meet monthly performance targets while maintaining strong client satisfaction What We're Looking For Strong communicators who are confident and client-focused Highly organized individuals who can effectively manage multiple tasks Comfortable using technology and learning new systems Positive, coachable professionals who work well in a team setting Prior experience in tax relief is a plus, but not required

Position Details Location:

Irvine, CA (in-office only)

Schedule:

Monday-Friday, 8:00 AM

• 5:00

PM Compensation:

Competitive hourly wage plus performance bonuses

Benefits:

Medical, dental, vision, and additional employee perks Apply Today If you're looking for a role that offers purpose, growth, and a team that values your contributions, we encourage you to apply. Submit your application today—this opportunity is open and hiring quickly. This is not a remote position.