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Order Processor III
Job
Crown World Dental Laboratory
Irvine, CA (In Person)
$37,440 Salary, Full-Time
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Job Description
Opens inbound cases and applies spray. Scans case with image capture system to take digital picture of case. Scans tracking number and Rx associated with case. Applies labels and tags to cases, Rx sheets, and other items in case box to ensure accurate case routing. Prints work orders, work order stickers, and billing invoices for inbound and outbound cases. Attaches appropriate documents to Rx/cases. Affix work order sticker to case pan. Verifies case data accuracy including but not limited to account number, patient name on Rx, work order, and work order sticker. Ensures items listed on invoice matches case box contents. Notifies Supervisor/Manager regarding any issues with incoming/outbound cases; asks questions as necessary in order to complete duties. Ensures work area is maintained in a clean and orderly state throughout work shift. Partners with Shipper/Distributor to validate outbound production. Identifies and interprets data to be entered into appropriate systems according to incoming mail type and pre-established shipping data entry guidelines. Locates and corrects errors related to orders; asks for assistance when needed. Inputs prescription with corresponding case codes into Customer Management system. Searches for customer accounts, names, and addresses in GCM system using keywords and account phone number. Performs other related duties and projects as business needs require at the direction of management.