Domestic Violence Shelter Advocate (PT or FT)

Domestic Violence Shelter Advocate (PT or FT) 3.7 3.7 out of 5 stars San Diego, CA 92101 $22

• $24 an hour
• Part-time, Full-time

YWCA OF SAN DIEGO COUNTY 2,761

reviews $22

• $24 an hour

• Part-time, Full-time Overview:

PLEASE SUBMIT A COVER LETTER ALONG WITH YOUR RESUME TO BE CONSIDERED FOR THIS POSITION.

• The Domestic Violence Shelter Advocate provides trauma-informed supportive services for clients participating in our domestic violence emergency shelter program with a primary focus on ensuring client safety and stability.

Additionally, this position serves as the primary contact on our 24-hour crisis hotline to provide immediate assistance to domestic violence victims and the community. (Please note this is NOT a remote position.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Utilizing a trauma-informed and client centered approach, provides ongoing support to domestic violence survivors including crisis intervention, safety planning, needs assessment and coordinating resources and services. Answers the 24-hour Domestic Violence Hotline to provide immediate assistance to survivors and the general public including conducting application interviews, shelter intakes and providing referrals to community resources. Assists residential clients with accessing program services, connecting to resources, and understanding and complying with program guidelines and policies. Collaborates with other program staff to ensure appropriate services are provided in compliance with program protocols and follows through on assigned tasks. Ensures timely and accurate completion of data entry and reporting, including hotline information, client status updates, incident reports and other programmatic requirements. Monitors and maintains the shelter facility standards to provide a clean, safe and secure environment for clients. Reports any maintenance or security needs to appropriate parties. Ensures compliance with all agency policies and procedures for employees and clients, including but not limited to confidentiality, safety protocols, legal requirements, ethical standards and administrative procedures. Participates in staff meetings including supervision, case conferences, trainings and other agency requirements. Performs other duties as assigned.

Qualifications:

Associate degree in social work or other human services field required. Minimum of one-year social services experience required, residential setting preferred; or a combination of relevant education and experience. Experience working with domestic violence survivors and families in a professional setting preferred. Bilingual proficiency in Spanish/English preferred. Completion of the 40-hour Domestic Violence training as approved by the State of California, or ability to successfully complete certification within six months of hire, required. Demonstrated proficiency in trauma-informed care, crisis intervention and conflict resolution skills. Ability to work respectfully, non-judgmentally, and professionally with diverse populations in a culturally competent manner, including YWCA program participants, employees, volunteers, agency partners, and the community at large. Ability to communicate effectively with diverse populations demonstrating strong interpersonal skills, excellent oral and written communication skills, and effective listening skills. Ability to maintain a professional and calm demeanor during stressful situations and determine appropriate solutions consistent with established policies and procedures. Candidates will be subject to a background check.

Shifts Available:

Full-time, Part-time. Overnight shifts offer additional premium pay.

PLEASE NOTE THIS IS NOT A REMOTE POSITION.

To Apply:

Visit ywcasandiego.org for full job description and application instructions. Submit cover letter and resume to humanresources@ywcasandiego.org. No phone calls please.

Job Types:

Full-time, Part-time Pay:

$22.00

• $24.

00 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Education:

Associate (Preferred)

Experience:

Social Services :

1 year (Required)

Language:

English and Spanish (Preferred)

Work Location:

In person