Case Manager

Case Manager Commerce City, CO Job Details Full-time $56,683.54 - $85,025.20 a year 1 day ago Benefits Wellness program Paid jury duty Paid holidays Tuition reimbursement Military leave Employee assistance program Qualifications Bilingual Computer operation Microsoft Excel Microsoft Outlook Bachelor's degree in social work Phone communication Maintaining patient confidentiality Writing skills Bachelor's degree in psychology Social work Local agency collaboration HIPAA First aid Mid-level State healthcare regulations Medical scheduling Driver's License Bachelor's degree Case management Driving Task prioritization Care plan development Psychology Working with individuals with mental health conditions Client advocacy in social work Progress documentation Social Work 1 year Referral coordination Communication skills Community resource coordination Client interaction via phone calls Full Job Description General Purpose As part of our commitment to welcoming top talent, we're proud to offer a $4,000 signing bonus to the selected candidate(s) for this role. More details will be provided during the hiring process. The Case Manager will provide collaborative, client-centered case management with Commerce City community members, focused on assessing needs, developing care plans, facilitating access to appropriate services, and monitoring goal progress. Will build and maintain a resource guide and be responsible for community collaboration in order to best facilitate wrap-around services. May serve as a liaison or assist with scheduling appointments, completing paperwork, securing referrals, and establishing long-term care. Essential Duties & Responsibilities Essential Duties & Responsibilities The following duties may be executed in-person on scene, on the phone/video conference, in-person in the community, or at the police headquarters or a substation. Evaluate client needs through the use of a biopsychosocial to identify pressing problems and to establish goals. Create client led individualized care plans with measurable goals and objectives. Coordinate and facilitate service delivery through scaffolding of skills, referrals, and advocacy Maintain records of service, client progress, and interventions use. Support co-responders and patrol in service delivery Minimum Qualifications A bachelor's degree in social work, psychology or closely related degree from an accredited program. Bilingual preferred. One year or more experience in clinical social work, co-responder experience, victim advocacy, or therapy, including experience working with moderate to severe and persistently mentally ill and at-risk populations, community networking and resource delivery. Experience working and collaboration with law enforcement and/or criminal justice officials. Previous shift work experience preferred. Case management experience to support more than one co-responder. Must obtain CPR and First Aid certification within the initial probationary period. Must possess a valid Colorado Driver's License. Must be at least 21 years of age. Must successfully complete the initial probationary period and training.

Knowledge In:

Community resources, while continuing to build an up-to-date network of available community resources. Modern office practices and procedures All applicable federal, state and local laws, regulations, statutes and ordinances relating to the position and the department Criteria and procedures for emergency mental health holds within the State of Colorado HIPAA regulations as it applies to mental health information and record collection, retention, and release within crisis situations and follow-up Skill in : Understanding and professionally responding to customer needs Operation of computers and applicable software, printers, copiers, and telephone Handling sensitive issues with tact and diplomacy Strong verbal and written communication skills used to explain care plan to the client, their family and friends as well as to the professionals associated with the client's case Ability to : Show compassion and relate to culturally diverse clients and their varying needs Maintain regular punctual attendance Speak motivationally and encouragingly to clients to follow their care plans Listen well and communicates clearly, verbally and in writing with various audiences and through various channels Organize activities in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines Uncover important and relevant information about a situation through conversation, questioning, or discussion while maintaining a high level of confidentiality Concentrate on several tasks without getting distracted

Equipment Used, Work Environment and Physical Activities Driving :

Drives a city or personal vehicle in the normal course of business Office E quipment : Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk & cell), camera, and electronic diagnostic equipment. Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel Other E quipment : Occasional use of ladders. Physical A ctivities : Moderate physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting & carrying

Lifting :

Frequently lifts, carries, and exerts up to 40 pounds Vision and H earing : Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires. Must be able to recognize sound on construction sites that indicate nearby equipment and/or safety hazards Exposure to Environmental C onditions: Will be exposed to extreme heat, cold, dry, wet, odors, smoke, loud noises, vibrations, dust or intense light and hazards normally associated with construction sites. May be exposed to chemicals including cleaners, solvents, paints and other potentially toxic agents. Work may be performed in precarious or tight spaces.

S chedule:

Must be available for on-call work schedule assignments that require working nights, weekends and holidays.

Additional Working Conditions:

May be exposed to work settings that vary in convenience and comfort. May be required to visit external, non-city work sites with the City having limited control over the work environment.

Safety Sensitive:

This position is subject to the city's drug screening Reasonable accommodation may be made to individuals with disabilities for the essential functions of the job .