CASE MANAGER

CASE MANAGER

BHcare Inc. - 3.7 Ansonia, CT Job Details Full-time 1 day ago Qualifications Crisis intervention Collaborate with healthcare professionals Spanish Bachelor's degree in social work Electronic health records (EHR) management Harm reduction Bachelor's degree in psychology Local agency collaboration Mid-level Client relationship development High school diploma or GED Driver's License Bachelor's degree Case management Driving Motivational interviewing Psychology Substance abuse Working with individuals with mental health conditions Human Services Client advocacy in social work Progress documentation Social Work Working with individuals with substance use disorders Bachelor's degree in human services Crisis management Interdisciplinary behavioral health coordination Technical Proficiency Community resource coordination Full Job Description Do you believe that housing is healthcare? BHcare is seeking a compassionate, proactive Housing Case Manager to support individuals with a history of opioid use who are experiencing homelessness or are at risk of becoming homeless. This vital role helps clients navigate the housing system, connect with critical resources, and build long-term stability and recovery. This is a full-time position, 37.5 hours a week, Monday-Friday 8:30-4:30 PM the time can have flexibility. Who We Are BHcare is a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive, person-centered care to individuals and families navigating mental health, substance use, and housing challenges. Through multidisciplinary collaboration, evidence-based practices, and harm reduction principles, we empower individuals to achieve stability and wellness. Position Summary The Housing Case Manager works directly with individuals who have opioid use histories to help them obtain and maintain stable housing. This role blends outreach, advocacy, and intensive case management to reduce barriers to housing and promote long-term stability. The Housing Case Manager collaborates closely with internal clinical teams and community partners to support recovery and prevent homelessness. Key Responsibilities Client Engagement & Support Build trusting, supportive relationships with clients through consistent contact Assist individuals in identifying housing options and navigating the rental process Support clients in developing individualized housing stability and recovery plans Connect clients to community-based services and assist with housing transitions Respond flexibly to evolving client needs, including crisis situations Collaboration & Coordination Partner with internal programs, housing providers, and community agencies Facilitate access to housing, benefits, employment, and healthcare resources Participate in regular case reviews, team meetings, and cross-program collaboration Documentation & Reporting Maintain timely, accurate documentation in the electronic health record (EHR) Track progress toward client goals and support program outcome reporting Ensure compliance with all documentation, confidentiality, and data standards Program & Community Involvement Represent BHcare at community meetings, housing-related events, and with partner agencies Assist with transportation for clients when needed Deliver services using Housing First and harm reduction principle We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status. Education High School Diploma or equivalent required Bachelor's degree in Human Services, Social Work, Psychology, or a related field preferred Experience & Skills Experience working with individuals with mental health and/or substance use disorders Experience working with individuals who are homeless or from marginalized populations Demonstrated ability to engage effectively with diverse communities Working knowledge of Housing First and harm-reduction-based service delivery Familiarity with employment, housing, and human services systems in Greater New Haven strongly preferred Technical Skills Proficiency in Microsoft 365 Ability to navigate and document effectively within an Electronic Health Record (EHR) system Training (preferred but not required) Harm Reduction Motivational Interviewing De-escalation techniques Language Skills Bilingual Spanish preferred Transportation Requirements Valid driver's license required Must maintain an acceptable driving record Must be insurable at a reasonable rate under the organization's auto insurance plan