ADA Case Manager

ADA Case Manager Gainesville, FL Job Details Full-time $53,000 - $60,000 a year 1 hour ago Qualifications Microsoft Word Meeting minutes Record keeping Bachelor's degree in counseling Document review (document control) Microsoft Excel Bachelor's degree in social work Microsoft Publisher Compliance audits & assessments Filing Data reporting Mid-level Customer inquiry handling Master's degree Databases Administrative experience Salesforce Cloud Education Bachelor's degree Data management Case management Counseling Mediation Bachelor's degree in education CRM system proficiency Social Work Communication skills

Full Job Description JOB NO:

539445

WORK TYPE:

Staff Full-Time

LOCATION

Main Campus (Gainesville, FL)

CATEGORIES

Office/Administrative/Fiscal Support, Legal/Audit Services/Compliance

DEPARTMENT

22020000 - GN-UNIVERSITY

COMPLIANCE CLASSIFICATION TITLE

Compliance Analyst

I CLASSIFICATION MINIMUM REQUIREMENTS

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

JOB DESCRIPTION

Case Management and Compliance Support Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA/504 Coordinator (Senior Director) Assist with coordinating the interactive process in accordance with established ADA Compliance Office procedures Review accommodation requests and supporting documentation for completeness and compliance with UF policies Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners Document meetings, discussions, and other activities taken throughout the interactive process and the management of employee accommodation cases. Draft accommodation-related documentation for review and approval Assist with monitoring implementation of approved accommodations Maintain accurate, confidential electronic case files, logs and tracking records Compliance Review, Records and Reporting Review ADA-related files to confirm required documentation and case notes are present, and that other identified steps have been completed Notify submitters of required corrections or outstanding follow-up items Maintain accurate and complete compliance databases, calendars and tracking systems Compile documentation and data in support of compliance reviews, audits and assessments Generate routine reports related to accommodation requests, case activity and compliance metrics Communication and Forms Review Prepare clear written communications regarding accommodation outcomes, implementation steps, and follow up options Review and coordinate responses to accessibility concern forms submitted by the UF community Assist with reviewing and updating operational forms and guidance materials to reflect changes in laws, regulations, or procedures Collaboration and Campus Support Respond to basic ADA and reasonable accommodation inquiries from faculty, staff, and departments Refer complex or sensitive issues to the Director and/or Senior ADA Case Manager, as appropriate Coordinate with UF partners, including UFHR, DRC, Central Leave, TAPS, EH&S and other departments, as appropriate Other Duties and Events Perform other duties as assigned in support of the ADA Office Participation in training to gain/enhance knowledge of disability-related laws and regulations Assist with ADA Compliance Office events such as trainings, workshops, orientations, and campus accessibility programs

EXPECTED SALARY

$53,000-$60,000 REQUIRED

QUALIFICATIONS

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

PREFERRED

A bachelor's degree in education, counseling, social work, rehabilitation services, or a related field is required, with a master's degree preferred, with 1 or more years of experience. Interest in and commitment to accessibility and inclusion. A strong knowledge of ADA and related laws is essential, along with excellent interpersonal, communication, and conflict-resolution skills. Experience in case management or service coordination. Experience in ADA case management, disability services, or compliance in higher education or a comparable setting. Excellent written and oral communication skills. Professional demeanor and demonstrated customer service focus, sound judgment, sensitivity, and respect for others. Candidates must demonstrate the ability to maintain confidentiality, exercise discretion, and manage sensitive records in compliance with institutional and legal standards. Working knowledge of and experience with Microsoft Word, Excel, Publisher, Salesforce, Adobe, websites, and databases. Interested in and comfortable learning new technical skills and managing data in a database. Interested in and comfortable solving problems and mediating between others. Experience working in a constantly changing environment

SPECIAL INSTRUCTIONS TO APPLICANTS

In order to be considered, you must upload your cover letter, resume and three professional references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.

HEALTH ASSESSMENT REQUIRED

No

ADVERTISED

08 Apr 2026 Eastern Daylight Time

APPLICATIONS CLOSE

10 May 2026 Eastern Daylight Time