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Job Description
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Job Description:
Join an organization dedicated to making a positive impact in the South Florida community.
This position provides vital support to individuals and families seeking assistance, helping them access social services, resources, and programs to improve their quality of life.
Responsibilities include:
Interviewing clients to assess their needs and eligibility for available programs and services
Assisting clients in completing required forms and gathering documentation
Coordinating with case managers, social workers, and other staff to deliver comprehensive solutions
Referring clients to community resources such as employment programs, housing assistance, healthcare, and educational opportunities
Maintaining accurate records of client interactions and service delivery in accordance with agency policies
Monitoring client progress and following up to ensure ongoing support and successful outcomes
Participating in outreach activities and community events to raise awareness of available services
Supporting clients with advocacy, information, and guidance as needed
Upholding confidentiality and ethical standards in all client interactions Ideal candidates demonstrate strong communication, empathy, organizational skills, and the ability to work collaboratively in a fast-paced, diverse environment.
Bilingual (English/Spanish or English/Creole) candidates are encouraged to apply. Experience in social services or community programs is preferred.