Veteran Case Manager (SSVF)

Veteran Case Manager (SSVF) Christian Service Center For Central Florida Inc - 4.0 Orlando, FL Job Details Full-time $50,000 - $54,000 a year 10 hours ago Benefits Health insurance Paid time off Qualifications Mental health and behavioral care Social work Driver's License Bachelor's degree Driving Data entry Organizational skills Productivity software Home visits (communication methods) Full Job Description Job Overview We are seeking a compassionate and dedicated Case Manager to join our SSVF team. The SSVF Case Manager provides housing stability case management and supportive services to low-income Veteran families who are homeless or at risk of homelessness. The primary goal is to rapidly re-house homeless Veterans and prevent homelessness among those at imminent risk through client-centered, strengths-based case management. This position requires a deep understanding of social work principles, crisis management, and behavioral health to effectively assist clients in navigating their challenges. The Case Manager will work collaboratively with various stakeholders to ensure clients receive comprehensive support tailored to their unique needs. Duties Develop individualized housing stability plans in collaboration with clients. Coordinate and facilitate rapid re-housing and homelessness prevention services, including housing location, landlord negotiation, and rental assistance. Maintain a caseload of program participants and conduct regular follow-ups (in-person, by phone, or virtual). Assist clients in accessing public benefits and community resources, including VA services, employment, healthcare, and legal assistance. Document all case notes, services, referrals, and outcomes in the HMIS system and internal databases. Collaborate with landlords, housing authorities, shelters, VA staff, and other community partners. Attend team meetings, case consultations, and required trainings. Ensure compliance with SSVF Program Guidelines, funder requirements, and agency policies.

Qualifications:

Required:

Bachelor's degree in Social Work, Psychology, Human Services, or a related field. At least 2 years of case management or social services experience. Strong understanding of issues related to homelessness, mental health, and trauma-informed care. Excellent communication, organization, and problem-solving skills. Proficiency in Microsoft Office and experience with data entry. Valid driver's license, reliable transportation, and willingness to travel locally.

Preferred:

Experience working with Veterans or in a housing-first model. Knowledge of HMIS and VA systems (e.g., SQUARES, HSR).

Working Conditions:

Office and field-based work. May involve home visits and transporting clients. Office Environment & Culture at

Christian Service Center:

The Christian Service Center fosters a compassionate environment where staff and volunteers collaborate to serve the community. Employees describe the workplace as familial and supportive, emphasizing teamwork and a shared mission to assist those in need. Located in the Parramore district near Downtown Orlando, the CSC campus is a hub for various programs and services aimed at combating homelessness and poverty. The organization is currently undergoing a significant renovation to enhance its facilities, including the addition of secure storage areas, permanent showers, and other amenities to better serve clients. Join us in making a difference in the lives of those we serve by applying your skills as a Case Manager today!

Job Type:

Full-time Pay:

$50,000.00 - $54,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person