Family Centered Service Supervisor

Families First is looking for an individual to join our team as a Family Centered Service Supervisor. This position will serve the city of Ames in Boone, Story & Dallas Counties and surrounding areas in Iowa; regular travel is required. Job Responsibilities

• Assist and participate in Face-to-Face case transition meetings with DHHS staff as needed/requested
• Will make timely case assignments for Family Interaction Services, Family Preservation Services, Non-Agency and Open Agency and SafeCare® cases
• Will ensure FSW/FSS/IS and Facilitator caseloads align with contractual expectations - Will ensure Evidence Based Program (EBP) and Evidence Based Service delivery are implemented with model fidelity, including: SafeCare®, Motivational Interviewing® (MI)
• Coordinate and complete trauma informed, and trauma practicing individual supervision with all FSW/FSS/IS/Facilitators, completing and submitting individual supervision forms timely
• Address issues related to self-care and well-being with FSW/FSS/IS/Facilitators to reduce the possible effects of vicarious trauma, secondary traumatic stress, compassion fatigue and burn out
• Monitor

FSW/FSS/IS/FFM/YTDM/CSC

Facilitators documentation for quality and timeliness

• Complete quality assurance reviews in line with agency policies and procedures
• Attend Family Focused meetings, Youth Transition Decision Making meetings, Child Safety Conferences and court hearings with FSW/FSS/IS/Facilitators and provide needed feedback to employees
• Build team accountability in a way that meets internal and contractual expectations for communication and documentation timelines, while achieving contractual service deliverables and performance measures
• Will ensure the myriad of documents and service plans align with and support the DHHS Case Plan goals
• Will communicate and collaborate with other Program Area Supervisors in regard to family interaction scheduling, coordination and activities
• Have necessary skills to clinically lead case collaboration (Magic Monday) meetings and ensure collaborative case work between the FSW/FSS and IS assigned to the same case
• Have necessary skills to actively participate in multi-disciplinary team staffing process
• Have the willingness and ability to learn the functionalities of TheraManager, run system reports and use system data to drive decision making and service outcomes
• Oversee training and implementation of Families First screening and assessment tools with

FSW/FSS/IS

• Provide specialized Family Interaction Training to FSW/FSS to ensure professional supervision provides safety, increase in meaningful child/parent interactions and bonding.
• Have a core understanding for the primary Evidence Based Programs and Evidence Based Services endorsed by Families First, including: SafeCare®, Motivational Interviewing® (MI) and Nurturing Parents Program® (NPP)
• Display a willingness to be trained and certified or working towards Evidence Based Program and Evidence Based Service certification, Coach certification and/or Training of Trainers (TOT) certification as requested
• Attend Service Area (SA) specific staffing's, meetings, and service initiatives with FSW/FSS/IS/Facilitators
• Be accessible to FSS/IS/Facilitators as needed
• Provide coverage for on-call Family Preservation Services one week at a time
• Provide necessary training to employees to assure ongoing progress towards best practice services
• Attend DHS local and statewide meetings and trainings as assigned
• Attend and co-facilitate monthly staff meetings with FSW/FSS/IS/Facilitators and CSE Care Coordinators/Therapists
• Attend and actively participate in internal meetings as assigned
• Attend and actively participate in monthly supervisor meetings as assigned
• Attend and actively participate in quarterly regional meetings as assigned Qualifications
• Education requirements: o A Bachelor's Degree in Social Work/Human Services or related field from an accredited college/university and five (5) years full-time experience in Human Services. o Required licenses, registrations, and certifications: Possession of a valid Driver's license within the State of Residence.
• Needs to have excellent verbal and written communication skills
• Must be highly organized
• Displays high work ethic About Families First Families First is one of the leading providers of family based, in-home and in-office services in the State of Iowa. Our employees assist children and families with daily stressors, enabling them to balance a family, work, and school.
• We are accredited by the Council on Accreditation.
• We serve approximately 3,000 individuals through our various programs in forty-seven counties within the State.
• We employ approximately 260 employees.

Join our Team - Apply Today! Families First is an Equal Opportunity Employer. Pre-employment background check required.

Job Type:

Full-time Pay:

$49,500.00 - $70,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Experience:

Human Services:

5 years (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person