Case Manager

Case Manager The Beacon Des Moines, IA Job Details Full-time From $50,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Teamwork Microsoft Excel Bachelor's degree Human Services Time management Full Job Description

THE BEACON AT SHERMAN HILL

More than a place to stay. A place to bloom. 1717 Woodland Ave, Des Moines, Iowa 50309 | (515) 244-4713 | thebeacondm.org

NOW HIRING

CASE MANAGER About This Role The Beacon at Sherman Hill is seeking a compassionate, trauma-informed Case Manager to join our team. In this role, you will provide individualized support to women navigating crisis recovery, personal development, and long-term stabilization, walking alongside residents as they rebuild their lives. This is meaningful, mission-driven work in a collaborative environment that values dignity, equity, and evidence-based care.

Position Details Location:

1717 Woodland Ave, Des Moines, Iowa 50309

Classification:

Full Time, Salaried (Exempt)

Salary Range:

$50,000 to $55,000 depending on experience

Benefits:

Full medical coverage provided Reports to:

Director of Operations and Properties Schedule:

Standard business hours; occasional evenings or weekends for house meetings or resident events

Work Setting:

This is a fully on site position What You'll Do Client Support and Case Management Manage a caseload of up to 36 women in residential programming, providing trauma-informed, individualized support Develop and monitor client-centered case plans that are measurable, goal-oriented, and adaptable Conduct client intakes, assess needs, and establish safety and stabilization plans Provide crisis intervention, advocacy, and supportive counseling with a compassionate, non-judgmental approach Facilitate client navigation through program phases, supporting progress toward personal milestones Assist residents in accessing housing, employment, education, healthcare, and community resources Hold regular one-on-one meetings to review progress, adjust case plans, and provide encouragement and accountability Documentation and Data Management Maintain accurate resident and service data in compliance with funder and organizational requirements Support outcome tracking, analysis, and reporting to improve services Participate in internal and external audits, ensuring documentation accuracy and compliance Collaboration and Advocacy Collaborate with Resident Assistants, support staff, and leadership to maintain a safe, respectful environment Advocate for clients within The Beacon and with external service providers Participate in multidisciplinary team meetings, case reviews, and staff training sessions Coordinate The Beacon Alumni Program, maintaining relationships with graduates and tracking ongoing outcomes Attend every other house meeting in rotation with the other Case Manager Community Engagement and Program Facilitation Facilitate group meetings, workshops, and life skills training aligned with the eight dimensions of wellness Coordinate with external partners to bring educational programming on site Represent The Beacon at community events, resource fairs, and partner meetings What We're Looking For We are looking for someone who is ready to show up fully, not just for the work, but for the women. The right candidate does not need to check every box below. What matters most is that you bring heart, accountability, and a genuine belief that every woman has the capacity to grow and thrive. The qualities that matter most to us: You lead by example and hold yourself to a high standard, because the women in our program are watching and learning from the people around them You are grounded and stable, someone who has moved through hard things and found your footing You are a team player who communicates openly, shows up consistently, and lifts others around you You bring a strong work ethic and take pride in doing things well You are mission-driven and connect deeply with the work of helping women rebuild their lives You can walk alongside someone without walking ahead of them, meeting people where they are with patience and belief in their potential You see the vision of what is possible for the women we serve and you want to be part of making it real Education A bachelor's degree in Social Work, Psychology, Human Services, or a related field is preferred, but equivalent work experience or lived experience is equally valued. We are open to candidates who bring a mix of formal education, lived experience, and hands-on work. Experience Case management or similar experience in social services, crisis intervention, housing, or a related field Lived experience with trauma, substance use recovery, or housing instability, whether personal or through a loved one Experience working with underserved populations and a solid understanding of trauma-informed care Skills and Knowledge Strong organizational and time management skills to balance administrative and client-facing work Calm, solution-focused approach in high-stress situations Excellent verbal and written communication and advocacy skills Understanding of trauma-informed, equity-centered, and evidence-based practices Proficient in Microsoft Office Suite (Word, Excel, Outlook) or ability to demonstrate proficiency within 90 days Familiarity with HMIS or OneStep is a plus but not required; training will be provided Valid driver's license and reliable transportation Why The Beacon? At The Beacon, our mission is creating an environment that empowers women in crisis to achieve positive, long-term change. Our team lives this mission every day through our core values:

Dignity:

treating every individual with respect and compassion

Trauma-Informed:

centering the impact of trauma in all we do

Equity-Centered:

ensuring fairness and inclusion for all

Evidence-Based:

using proven practices to achieve meaningful outcomes

Collaborative:

working together across teams and community

Transparent:

building trust through honest, open communication Equal Opportunity Employer The Beacon is committed to fair and equitable opportunities for all. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. We also recognize that past experiences, including criminal history, substance use, housing instability, or histories of violence, do not automatically disqualify any individual from employment. We are committed to creating an inclusive environment that respects the dignity of all. Ready to Make a Difference? Apply today and help us light the way for women rebuilding their lives. Empowered women empower generations. Questions? Please email your resume and cover letter to thebeacondm.org | (515) 244-4713

Pay:

From $50,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person