Masters Level Clinician- Star Program

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is looking for a mission-driven, community-oriented Case Manager to join the STAR-H Program, a regional initiative serving adults experiencing chronic homelessness and co-occurring mental health and substance use disorders.

What You'll Do:

As a Case Manager in the STAR-H Program, you will provide trauma-informed, community-based wraparound services to individuals facing housing instability and co-occurring disorders. This includes delivering evidence-based interventions as part of the MISSION model—an integrated treatment approach that supports recovery, independence, and long-term housing stability.

Key Responsibilities:

Provide high-quality case management and outreach to 15-20 individuals with complex clinical needs Use evidence-based co-occurring disorder interventions in both individual and group settings Deliver MISSION wraparound services including peer support, vocational support, and trauma-informed care Conduct outreach in shelters, court settings, clinics, and community spaces Coordinate care with local partners including BHN's Project Hope Team, the Springfield HUB Network, and the District Court Wraparound Team Link individuals to community, state, and federal benefits (e.g., MassHealth, DMH, DPH) Document all services accurately and timely in accordance with program and agency requirements Attend regular Regional HUB Network meetings and maintain strong referral relationships Engage in professional development through training, supervision, and conferences

What We Offer:

Meaningful Work:

Help people transform their lives through connection to housing and recovery support

Community Engagement:

Work alongside city partners to reduce homelessness and support behavioral health

Supportive Environment:

Join a collaborative and mission-aligned team

Professional Growth:

Training, supervision, and development opportunities

Robust Benefits Package:

Health insurance, tuition reimbursement, generous PTO, and more

Who You Are:

Master's Degree in Social Work, Psychology, Human Services, or related field (required) Experience working with individuals with co-occurring mental health and substance use disorders Knowledge of harm reduction, Housing First, and trauma-informed care approaches Strong interpersonal, communication, and case management skills Ability to work independently and as part of an interdisciplinary team Familiarity with local housing and behavioral health systems (preferred) Reliable transportation and ability to work in the community (required) Commitment to equity, inclusion, and culturally responsive care We Hire for Purpose!

Since 1938, BHN has provided high-quality, affordable, and culturally responsive behavioral health care. With recognition from The Boston Globe and as a Certified Great Place to Work, BHN is committed to supporting our staff as they uplift the communities we serve. How to

Apply:

If you're ready to help unhoused individuals build stable, healthier lives through compassionate care and connection, we want to hear from you. Click 'Apply for Job' below or visit www.bhnworks.org to apply.