Case Manager

Case Manager The Heat and Warmth Fund - 2.5 Detroit, MI Job Details Full-time 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Computer operation Teamwork Microsoft Outlook Presentation software Intake Social work Bachelor's degree Full Job Description The Case Manager will be responsible for enhancing the effectiveness of THAW's programs by utilizing household needs assessments to identify, plan and coordinate needed services with the Michigan Department of Health and Human Services, partner agencies and other resources needed to increase household stability. Provides case management services to customers including assessment, planning, implementation, and evaluation. Will work closely with Outreach and Utility Assistance Center teams to identify trends and strengthen agency partnerships through collaboration and consistent communication; work with agencies to stay up to date on services available; and serve as the liaison between the client, agencies and utility partners when necessary. Expected to assess, plan, implement, monitor and document required action steps to address client needs, while adhering to specific program guidelines. Experience Minimum of two years' experience working in social work/human services required. At least one year of recent case management experience Basic computer knowledge (Word and Excel, PowerPoint, Outlook) required. Some knowledge of case management information systems is desirable

Education:

Bachelor's degree required, BSW preferred. Additional certifications appropriate to the position and human service setting a plus

Responsibilities and Duties:

Assess clients' needs through intake interviews and evaluating needs assessments Work with program director to strategically identify appropriate agency partners based on identified goals Maintain up to date information on community resources and programs available to assist THAW clients Build solid relationship with partner agencies and other community agencies to effectively coordinate services for clients Make necessary referrals based on client need, program criteria and available resources Advocate for needed services; identify additional resources; and provide appropriate crisis intervention, if needed The Heat and Warmth Fund (THAW) is an equal opportunity employer. THAW does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Job Type:

Full-time Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Education:

Bachelor's (Required)

Experience:

Social Work or human services: 2 years (Preferred)

Work Location:

In person