Child Welfare Specialist - Intake

Child Welfare Specialist - Intake The Children's Center of Wayne County, Inc. - 3.1 Detroit, MI Job Details Full-time $42,675 - $51,210 a year 1 day ago Benefits 403(b) matching Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Life insurance Paid sick time Pet insurance Qualifications Computer operation Customer service Windows Client database systems Driver's License Driving Client management Working with families Productivity software Office record organization Full Job Description This position offers a starting salary range of $42,675 - $51,210 per year, depending on experience and qualifications. Children's Center of Wayne County (TCC) The Children's Center, founded in 1929, provides evidence-based clinical therapy to children who deal with mental, behavioral, emotional, intellectual, and developmental health and educational challenges or may have experienced trauma. School +

Community-Based Partnerships :

We partner with K-12 schools and community organizations that serve children to provide clinical therapy, counseling, psychological services, and psychiatric evaluations, treatment & interventions.

Child Welfare:

In addition to the clinical therapy programs offered, The Children's Center places children in licensed foster homes, and supports them throughout their time in the child welfare system. Child Well-being +

Family Success:

We operate an onsite family success center that promotes child-wellbeing and offers children and youth from all walks of life to access relevant mental health crisis prevention and child abuse and neglect prevention services.

Advocacy:

We champion child and youth well-being for those experiencing poverty-related issues, those within the child welfare system, and those in need of evidence-based, clinical therapy. TCC's mission is to help children and families shape their own futures. If as many children as possible, and their families can easily access comprehensive, evidence-based, clinical therapy that is integrated into and supports their everyday lives then, children will experience an improved quality of life where they have a true sense of agency and empowerment in their lives. We embrace and demonstrate a set of Core Values as the foundation of our culture. They define how we do what we do, and what we value in our work with each other and our community. Daily demonstration of these values, in mindset and behavior, is required to be successful as a TCC team member. Dedicated-We are devoted, dedicated and always willing to pitch to accomplish our mission. Passionate-We are passionate about what we do and helping the people we serve. Accountable-We do what we say and accomplish all aspects of our responsibilities. Can Do Attitude- We approach our responsibilities with a positive attitude. Respectful- We always treat co-workers, donors, children and families with the utmost respect, courtesy, and patience. Job Summary The Intake Specialist is responsible for the processing of new children brought into the agency for servicing. The processing includes but is not limited to obtaining required documentation for the child(ren), completing home visits, potentially covering court, providing vital information to the caregivers at a critical time on the case, and ensuring the initial placement meets the placement criteria of the agency, MDHHS, and DCWL. This position requires that the specialist interacts with various parties including but not limited to the child(ren), caregivers, biological parents, MDHHS and the Courts. This specialist will likely provide case coverage up to 15 days into the case, thereafter a quality and timely transfer is expected to occur to the ongoing specialist. Job Requirements Must have an ability to coordinate and perform multiple tasks as it relates to providing client services. At minimum one (1) year of experience in foster care or related child welfare position preferred. Additionally, CWTI and DCWL training preferred. Must have reliable transportation, a valid driver's license, automobile insurance and be willing to go into the community. Knowledge of working with the agency's target population and knowledge of social problems and concerns common to the target group. Must have an ability to establish and maintain effective working relationships with clients, their families, foster care parents, DHHS personnel and department team members. Ability to demonstrate basic computer skills related to windows navigation, Microsoft Office and general office equipment. Ability to navigate or to learn to navigate various databases including but not limited to MISAWIS, CWLM and ENOBLE efficiently. High level organizational skills to ensure cases are managed appropriately and timely. Must be able to provide clearance that there is no record and/or convictions as a perpetrator of child abuse and/or neglect in the State of Michigan Child Abuse/Neglect Central Registry and other states of residency over the past 5 years. This position requires driving, you must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance. Ability to work effectively both independently and with an interdisciplinary team. Ability to effectively manage time, information, and meet critical deadlines. Has knowledge of DCWL licensing rules or will obtain DCWL training immediately upon starting the position. This training may require travel. Education Bachelor's Degree in one of the following fields required: Behavioral Science, Community Services, Counseling (Psychology), Criminal Justice (Administration), Early Childhood Studies, Family Ecology, Family Life Education, Family Studies, Family and/or Child Development, Guidance/School Counseling, Human Development and Family Studies, Human Services, Psychology, Social Work or Sociology. Essential Functions Maintain current and accurate client information, and other required documentation. Comply with service delivery requirements as identified for the program. Additionally ensure that all policy requirements are always followed. Ensure that all cases are transferred in a timely manner to the assigned Foster Care Worker and Supervisor. Ensure that the department's census is maintained at the established goal set. Track and maintain list of new clients, foster homes, and host provider homes, home visits, medical/dentals if applicable and other case documentation for clients. Ability to demonstrate basic computer skills related to windows navigation, Microsoft Office, and general office equipment. Ability to navigate or to learn to navigate various databases including but not limited to MISACWIS, CCWIS and ENOBLE efficiently. High level organizational skills to ensure documentation is managed appropriately and timely. Conference with case workers and supervisors on case transfers and case management when applicable. Travel to home visits in the child's/youth's residence. Develop Performance Goals and Expectations with immediate supervisor annually. Perform other related duties as assigned by the Supervisor. Must have the ability to properly assess homes, individuals, and families for appropriateness. Must be comfortable entering family homes and in the community to ensure all homes are appropriate and safe. Key Performance Indicators (KPI) Ensure that all intakes are completed on time. Ensure that all intake paperwork is detailed and well documented. Ensure that all

MDHHS KPI

metrics are met per policy and contract. Assist with case management and home assessments when needed. Maintain agency set goal for census per month. Handle all requested replacements as they come. Build and maintain healthy working relationships with MDHHS and all other referral sources. Build and maintain healthy working relationships with foster parents. Ability to work with biological parents. All other duties as assigned. Physical Requirements Ability to traverse stairs and other uneven terrain to gain access to and to maneuver throughout offsite locations including office buildings and special event locations. Ability to prepare and inspect documents in hard copy or electronic format. Ability to tolerate exposure to computer screen and operate computer/keyboard and other office equipment on a frequent and/or continuous basis. Ability to receive and exchange information and accurately and effectively communicate and converse with others. Ability to lift up to 10 Lbs. Ability to sit for extended periods of time. Must be able to drive long distances, must have reliable transportation. Must be available for traditional and non-traditional work hours at times to manage crisis if needed. Other Maintain a customer satisfaction rate of at least 90% and have fewer than 4 documented complaints from any source in a 12-month period. Ability to maintain office hours as needed and as directed by the assigned supervisor. Ensure that all cases are transferred in a timely manner to the assigned Foster Care Worker and Supervisor. Ensure that the department's census is maintained at the established goal set. 95% for all case documentation including but not limited to service plans, social work contacts, medical and dentals, and other case documentation required. Active participation in supervision, no less than on a bi-weekly basis, or consistent with regulatory standards. Assist with after-hours on-call emergencies as needed. Attend a minimum of 32 hours of training related to Child Welfare. The hours must include all required training by the agency and our partners. This position may require short case management coverage if needed. Robust Health Care and Benefit Package including: Medical Vision and Dental Plans Matching 3% 403(b) retirement plan after one year, fully vested after two years of employment 80 hours of paid time off after 90 days, 120 hours of paid time off your first year, 160 hours your 2nd, 3rd and 4th year, 200 hours every year beginning your 5th year Accrued Paid Sick Time 11 paid holidays Life Insurance (Employer-Provided) Short Term & Long Term Disability sponsored 100% by The Children's Center Longevity Pay Health Savings Account Dependent Care Account Tuition reimbursement Employee Assistance Voluntary Benefits Critical Illness Accident Voluntary Life, voluntary spouse and dependent life Pet Insurance Legal Shield (prepaid legal services) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.