Job Description
JOB FUNCTION
Provide supportive services to households experiencing homelessness or at risk of becoming homeless. Build relationships with households to increase housing stability by helping them navigate the housing system, linking households to resources within the community, and empowering people to meet goals. QUALIFICATIONS
Minimum Bachelor's degree in Social Work or Human Service related field Valid driver's license and current vehicle insurance Preferred Experience working with adults with mental illness Minnesota Social Work License Lived experience or a history working with individuals with low incomes AMERICANS WITH DISABILITY SPECIFICATIONS
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. o While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. o The employee must occasionally lift and/or move up to 50 pounds, but the employee should never lift more than 50 pounds o Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. o Physical ability to move quickly to respond to children who are very active and may need restraint or redirection to ensure their safety or the safety of others in the environment § Daily kneeling, stooping, bending, and sitting on the floor to attend to children's needs. WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. o The noise level in the work environment is usually moderate. AGENCY EXPECTATIONS
1) Embrace, advocate, and carry out the mission, vision and core values of the Agency and adhere to all Agency Policies and Procedures 2) Familiarize and work toward the achievement of Agency-wide strategic plan goals, strategies and measures. 3) Acts as a role model within, as well as outside the Agency 4) Provide friendly, responsive service to the public, community organizations and to those we serve 5) With a respectful and positive attitude, work with low income individuals and families with diverse backgrounds 6) Support, develop and maintain productive relationships required to carry out job activities 7) Demonstrate flexible and efficient time management 8) Maintain the security and confidentiality of all records and interpersonal interactions 9) Work effectively and cooperatively with community partners and co-workers 10) Participate in and/or lead Agency committees 11) Embody our commitment to embrace perspectives ESSENTIAL FUNCTIONS
Housing and Economic Empowerment Programs a) Outreach to other organizations involved with low-income/homeless households b) Identify, recruit, and encourage potential participants i. Select clients from eligible applicants ii. Conduct intake and orient clients to program services iii. Accurately complete intake packets and verify information to determine eligibility for Housing and Economic Empowerment programs c) Determine needs of potential clients and prioritize resource purchases according to grant guidelines and fiscal procedures i. Evaluate client supportive service requests based on budget and client's goal plan ii. Connect clients with services d) Complete program reports as requested by the Program Director, Housing Coordinator, or Lead Housing Advocate e) Complete and enter client data into data collection system f) Provide case management services to assigned participants i. Provide information and referrals when necessary and act as a liaison and client advocate for referrals as appropriate ii. Maintain client files iii. Client home visits iv. Connect with landlords and make housing inspections Community Outreach a. Complete public benefits applications and screening (SNAP, medical, etc.) b. Outreach tables at community events c. Teach Financial Literacy classes and other Economic Empowerment programs Agency and Division Support a) Represent Agency in communities we serve b) Align and build on efforts to achieve a shared vision and common goals in serving people c) Assist with Agency projects as requested d) Attend and participate in agency, community and state meetings as requested e) Participate in agency provided trainings and seek out additional training to enhance professional development f) Assist with onboarding and training of Agency team members as requested g) Compile and submit required documentation h) Availability to work designated Agency hours for your Division and position Commit to, embrace, and uphold the CAPLP Core Values 1) Raise the Bar:
We always strive for excellence and never settle for the status quo Be your best self; Hold yourself and your team accountable; Always best practice 2) Be Brave:
We challenge ourselves to go further than before, endure obstacles and try new things Think outside the box; Take risks; Say the hard things; Be part of the solution 3) Do the Right Thing:
We have the strength of character to do the right thing even when it's not easy Lead by example; Be mission-driven; Be professional and ethical, even when no one is looking 4) Care for Each Other:
We respect, trust and care for ourselves, our customers and our teammates Be kind; Assume the best; Take time to build relationships; Celebrate success 5) Help People:
We help people to help themselves and each other, focusing on those who need us most Show compassion; Embrace perspectives; Go the extra mile The agency provides a competitive benefits package, including medical, dental, vision, flex spending plan, HSA, life, short-term and long-term disability, 403 (b) Retirement/Thrift Plan with agency contribution, generous paid time off that includes ESST, 12
paid holidays , and a flexible work environment.
