Housing Stability Coordinator - Supportive Housing

Housing Stability Coordinator - Supportive Housing Housing for New Hope Durham, NC Job Details Full-time From $50,000 a year 1 hour ago Benefits 403(b) matching Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 403(b) Life insurance Qualifications Interpersonal skills Administrative experience Driver's License Bachelor's degree Case management Attention to detail Organizational skills

Full Job Description Objective:

Housing for New Hope connects our neighbors to housing and hope. We are seeking a skilled and motivated professional to join our team in advancing our mission of supporting individuals experiencing homelessness. This role is focused on delivering high-quality services, fostering strong community partnerships, and ensuring effective program outcomes. The ideal candidate will bring expertise, professionalism, and a commitment to excellence in service delivery while contributing to the overall success of our organization. The Housing Stability Coordinator will provide progressive case management and supportive services to homeless individuals and families as they take the next step in their journey to stable housing.

Reports to:

Co-Manager, Community-based Supportive Housing Team:

Community-based Supportive Housing Status:

Full-time, exempt

Responsibilities:

Demonstrate care and develop significant trust with participants while maintaining strong boundaries in participant relationships. Assist participants in ending the cycle of homelessness by moving them from unsheltered homelessness to appropriate housing and accessing necessary community resources using a Housing First philosophy. Provide individualized participant support, using evidence-based case management tools, throughout the entire journey by helping each participant develop a plan to address their barriers, increase their income, and maintain and sustain permanent housing. Maintain consistent contact with participants based on assessed needs, program policies, and funding guidelines. Participant engagement will include on-site home visits. Maintain accurate participant documentation in HMIS (Homeless Management Information System) database in compliance with agency, COC, and HUD guidelines and expectations. Perform administrative duties as required, including monthly outcome reports. Work collaboratively with community professionals concurrently supporting participants to ensure ongoing coordination of services (life management skills, educational and/or career goals, financial management skills, health and wellness goals and decision-making skills). Participate in on-going training and professional development opportunities to increase knowledge and skills to provide effective support. Participate in community meetings and other activities as requested by supervisor or agency leadership. Attend workshops, trainings, and webinars as necessary to increase skills and knowledge to provide effective support. Abide by and maintain compliance with agency's policies and procedures. Other duties as assigned. Qualifications Minimum bachelor's degree in human services or related field. Three years of experience providing case management with vulnerable and/or disabled populations. One to two years' experience working with individuals or families experiencing homelessness preferred. Commitment to an empowering, participant-centered approach to case management, including best practices such as harm reduction and motivational interviewing concepts and strategies. Excellent written and verbal communication skills. Ability to multi-task and manage competing priorities effectively. Strong organizational skills, attention to detail, and ability to meet deadlines consistently. Ability to work effectively both independently and as part of a team. Demonstrate maturity and professionalism even in stressful situations. Outstanding capacity to build strong relationships with a diverse range of participants, colleagues, and community partners. Compassion for people who are struggling with a variety of challenges, including homelessness, mental health, and/or substance abuse. Flexible and adaptable work style. Familiarity with Durham resources and supportive services preferred. Valid NC Driver License and Car Insurance and willingness to travel in the community.

Compensation:

Commensurate with experience and abilities. Benefits package offered.

Starting Salary :

$50,000 Annually Applications will be accepted until the position is filled. Academic, MVR and criminal checks will be conducted before a final offer is made. Housing for New Hope is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Experience:

case management with vulnerable populations: 3 years (Required)

HMIS :

1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person