Outreach Case Manager

Outreach Case Manager First Fruit Ministries Wilmington, NC Job Details Full-time $41,600 - $52,000 a year 1 day ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Crisis intervention Master's degree Driver's License Bachelor's degree Case management

Driving Full Job Description Exciting Job Opportunity:

Outreach Case Manager (Guest House) at First Fruit Ministries! Join a Mission That Matters! Are you a spiritually mature leader with a heart for serving women in their darkest hours? First Fruit Ministries is seeking a compassionate, resilient Outreach Case Manager to lead our street outreach and crisis response efforts. We are a mission-driven organization in Southeastern North Carolina, sharing God's unconditional love by serving those experiencing homelessness or human trafficking. As the Outreach Case Manager, you will be on the front lines—combining professional trauma-informed care with compassionate ministry. You'll build trust-based relationships in the field, coordinate emergency shelter through The Guest House , and provide the advocacy needed to help women move toward safety, stabilization, and housing. This role is perfect for a grit-filled professional who thrives in fast-paced, unpredictable environments and is deeply committed to Christ-centered restoration. Why Join Us?

Transform Lives:

Be the bridge between the street and a new life for vulnerable women.

Faith-Forward Culture:

Work in a culture that is generous, relational, authentic, and Christ-centered.

Spiritual Investment:

Enjoy weekly staff worship, annual spiritual retreats, and a team that prays together.

Generous Time Off:

Benefit from 16+ paid holidays annually to ensure you stay refreshed for the mission. Job Summary The Outreach Case Manager is responsible for field-based ministry and social services, driving the success of our street outreach and Guest House operations.

Key focuses include:

Street Outreach:

Building trust with individuals in encampments, hotels, and community settings.

Crisis Response:

Coordinating intake and stabilization for The Guest House emergency shelter.

Advocacy & Case Management:

Helping participants navigate pathways toward treatment, healthcare, and permanent housing.

Key Responsibilities:

Direct Engagement:

Conduct targeted street outreach to identify victims of trafficking and those in crisis.

Shelter Operations:

Support the women's drop-in day shelter and coordinate emergency Guest House intakes.

Case Management:

Maintain accurate documentation in EmpowerDB and HMIS while managing housing transitions.

Crisis Coordination:

Participate in a rotating on-call response to support survivors in immediate need.

Community Partnership:

Collaborate with law enforcement, hospitals, and task forces to ensure continuity of care. Ready to make an impact? Apply today and help us bring hope and stability to women in our community!

Qualifications Heart:

A strong Christian faith, spiritual maturity, and a commitment to our Holy-Spirit-led mission.

Gender Requirement:

Female applicants only (Bona Fide Occupational Qualification due to the nature of shelter and survivor services).

Education:

Bachelor's degree in Social Work, Counseling, Ministry, or related field required; Master's degree preferred.

Experience:

3+ years in outreach, trafficking response, crisis intervention, or homelessness services.

Skills:

Knowledge of trauma-informed care and survivor-centered practices; proficiency in data reporting (HMIS/EmpowerDB preferred); excellent advocacy and communication skills.

Logistics:

Valid driver's license, reliable transportation, and proof of insurance (must be able to transport clients). All applicants must submit a cover letter describing their desire to work for a Holy-Spirit-led organization and their relevant skills and experience to this position. Applications without a cover letter will not be considered for an interview.

Job Type:

Full-time Benefits:

401(k) & 401(k) matching Medical, Dental, Vision, and Life insurance 16+ Paid Holidays annually Annual Spiritual Retreats Weekly Staff Worship Paid training opportunities Flexible schedule Paid time off

Education:

Bachelor's (Required)

Experience:

Case Management or Outreach:

3 years (Required)

Work Location:

In person (Wilmington, NC and surrounding counties)

Pay:

$41,600.00 - $52,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you included a cover letter detailing your desire to work for a Holy-Spirit-led organization?

Work Location:

In person