Social Worker (Work First Family Assistance)

Social Worker (Work First Family Assistance) Salary $49,732.80 - $57,200.00 Annually Location Winston-Salem, NC Job Type Full Time Job Number 08867 Department Social Services Division Economic Services Opening Date 05/08/2026 Closing Date 5/16/2026 11:59 PM Eastern Description Benefits Questions General Statement of Duties The Department of Social Services is seeking a motivated, dependable professional to provide case management and employment services for the Work First Family Assistance (WFFA) and More Than a Job NC (MTAJ) programs. Distinguishing Features This position supports families in achieving self-sufficiency by reducing barriers to employment and navigating public assistance programs, including addressing the impact of the "benefits cliff." The position requires the ability to maintain flexibility and creativity, as job duties can change over time, depending on agency needs and federal or state mandates. Minimum Education and Experience Bachelor's degree from an accredited school of social work; or a master's degree in counseling; or four-year degree in a human service field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six months of social work or counseling experience; or four-year degree and one year of experience in counseling or in a related human service field which provides experience in techniques of counseling, casework, group work, or community organization. A higher education level may be considered as a substitution for all or part of the experience requirement. Preferred Qualifications At least two (2) years of NCFAST experience Knowledge of public assistance, Medicaid, and Economic Services programs Experience in social work or a related human services field Demonstrated understanding of the

Forsyth County We Care Principles:

Integrity, Awareness, Accountability, Excellence, and Respect Required Skills Strong communication and interpersonal skills Ability to work effectively with clients, community partners, and team members Knowledge of social work principles and case management practices Ability to interpret and explain complex policies and procedures Essential Duties and Responsibilities Key Responsibilities Determine eligibility and provide case management, counseling, and employment services Assess client needs and develop, implement, and monitor individualized service and employment plans Assist clients in obtaining employment, education, and job training opportunities Identify barriers to employment (e.g., substance abuse, mental health, domestic violence) and coordinate appropriate referrals Educate clients on public benefits and the "benefits cliff" to support long-term financial stability Monitor participation and compliance; maintain accurate documentation in NCFAST, NCWORKS, and related systems Conduct home visits and provide transportation as needed Collaborate with community partners for outreach, recruitment, and service coordination Track outcomes and prepare reports to ensure program and state compliance Click to view Full Time with Benefits information. Click to view Part Time with Benefits information. These links do not apply to positions that are Part Time, no benefits. 01 The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. Yes I understand and agree No I do not agree 02 Please select your highest level of completed education. Some High School High School Diploma or GED Some College, Trainings, Certifications Associate's Degree Bachelor's Degree Master's Degree or Advanced Degree 03 What best describes your years of experience in eligibility, case management, or related work? No experience Less than 2 years 2 to 4 years 4 to 6 years More than 6 years 04 What best describes your years of experience in customer service? No Experience Less than 3 years 3 to 5 years 5 to 7 years 7 to 10 years More than 10 years 05 With which software are you proficient (choose all that apply)? Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Access 06 Which best describes your years of experience working in an office environment? No experience Less than 1 year 1 to 2 years 3 to 4 years 4 to 6 years More than 6 years 07 How many years of experience do you have working with NCFAST? No experience Less than 2 year 2 to 4 years 4 to 6 years More than 6 years 08 Do you have a valid driver's license? Yes No Required Question Employer Forsyth County (NC) Address 201 N. Chestnut St. Winston Salem, North Carolina, 27101 Phone 336-703-2400 Website http://www.forsyth.cc