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Job Description
GENERAL DESCRIPTION
Under general supervision, the Social Services Worker 2 - Intake Investigations conducts in-house and field investigations and verifications, and gathers information and evidence.
QUALIFICATIONS
An example of acceptable qualifications : Possession of a Bachelor's degree from an accredited college or university with major course work in Public Administration, Human Services, Psychology, Social Work, Education, or related field and two (2) year recent work experience within a JFS Department involving public assistance programs; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.
LICENSURE OR CERTIFICATION REQUIREMENTS
Must possess a valid state of residency driver's license. Must remain insurable under the County's vehicle insurance policy.
EQUIPMENT OPERATED
The following are examples only and are not intended to be all inclusive: Motor vehicle, personal computer, computer software, printer, copier, fax machine, postage machine, calculator, scanner, shredder, telephone, and other commonly utilized standard modern business office equipment.
INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS
Employee ascends and/or descends ladders, stairs, or scaffolds; works in an area in which the means of egress is or can be obstructed; has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); is exposed to environmental conditions which may result in injury from fumes, odors, dusts, mists, gases, and/or poorly ventilated work areas; is exposed to possible injury from hazardous gases, chemicals, flammables, air contaminants, hazardous waste, unclean or unsanitary conditions, electrical shock; exposed to possibly injury as a result of working with moving mechanical parts of equipment or machines; works in or around crowds; has contact with potentially violent or emotionally distraught persons or vicious animals or life threatening situations; has exposure to fire, hot, cold, wet, humid, or windy weather conditions; exposure to hazardous driving conditions; works second or third shift; exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (
Constantly:
activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated
Light Work:
(1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
NOTE:
The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Note:
In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered light work. In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L. strength ratings recommend.
JOB DESCRIPTION AND WORKER CHARACTERISTICS
JOB DUTIES in order of importance
ESSENTIAL FUNCTIONS OF THE POSITION
For purposes of 42 USC 12101: 50% 1. Investigates reports of child abuse/neglect and dependency; conducts family and child safety assessments; identifies children in need of protective services; provides direct services and case management services for children and their families and continuously assessing the degree to which children are at risk; develops case plan with family as needed, provides casework services to children in placement and meets regularly with substitute caregivers; makes referrals to community resource providers to access appropriate supportive services; maintains regular contact with supportive service providers to ensure coordination and effectiveness of services; works with Foster Care staff to access appropriate placements and prepares children and families for placement; arranges regular visitation between guardians and placed children. 20% 2. Completes necessary paperwork such case notes and activity reports, case plans and updates, assessments, CAPMIS tools, social histories, procedural safeguards paperwork, situational reports as necessary and SACWIS updates all on a timely basis. 20% 3. Attends and participates in necessary family team meetings, reviews, supervision, and training; supports Resource family in ensuring that child feels safe in school environment, that foster family acts in alignment with reasonable and prudent parent standard; problem solves with Foster parent for creative interventions that help child heal from past traumas and/or loss. 5% 4. Completes complaint and other necessary paperwork for Juvenile Court; prepares for court cases with Supervisor, agency attorney; attends all case hearings and case review; explains court processes 'to clients and witnesses; notifies clients, caregivers and witnesses of hearing dates. 5. Attends meetings and serves on committees, as directed; attends training and seminars, as directed. 6. Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions. 7. Demonstrates regular and predictable attendance.
OTHER DUTIES AND RESPONSIBILITIES
5% 1. Performs other duties as assigned.
MINIMUM ACCEPTABLE CHARACTERISTICS
(•indicates developed after employment)
Knowledge of:
County and departmental goals and objectives;• County and departmental policies and procedures;• government structure and procedures; generally accepting accounting principles; budgeting; interviewing; social work techniques; behavior modification techniques; child development; community resources and services; English grammar and spelling; records management; public relations; case management; foster care polices, programs, rules, and regulations; social services policies, programs, rules and regulations; human services administration; workplace safety; office practices and procedures.
Skill in:
Typing; data entry; word processing; computer operation; computer programs (e.g., Microsoft Office, DJFS specific software, etc.); adding machine or calculator operation; use of modern office equipment.
Ability to:
deal with many variables and determine specific action; recognize unusual or threatening conditions and take appropriate action; understand most difficult classes of concepts; understand, interpret, and apply laws, rules, or regulations to specific situations; read, copy, and record figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; prepare accurate documentation; copy records precisely without error; communicate effectively; understand a variety of written and/or verbal communications; handle sensitive inquiries from and contacts with officials and general public; conduct effective interviews; resolve complaints; develop and maintain effective working relationships; travel to and gain access to worksite.
POSITIONS DIRECTLY SUPERVISED
None. This position description in no manner states or implies that these are the only duties and responsibilities to be performed by the position incumbent. My (employee) signature below signifies that I have reviewed and understand and agree with the contents of this position description.
Job Type:
Full-time Pay:
$23.33 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to
