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Family Support Specialist

Job

Family Access Center

Remote

$37,440 Salary, Full-Time

Posted 01/28/2026 (Updated 2 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Family Support Specialist Council Bluffs, IA Job Details Full-time $17 - $19 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off 401(k) matching Flexible schedule Life insurance Referral program Qualifications Crisis intervention Social work Local agency collaboration Mid-level Supervising experience Experience with children Client advocacy in social work Passenger pickup and drop-off Associate's degree Crisis management 2 years Communication skills Home & community care experience Home visits (communication methods) Community resource coordination Time management Child welfare Full Job Description Family Support Specialist (Full-Time) We are seeking caring individuals to join our team. We work on supporting and empowering individuals and families to overcome life's challenges by providing quality services in our Pottawattamie and surrounding counties.
Requirements:
Associate of Arts degree and two years of full-time experience in human services.
Job Responsibilities:
Provide in-home intervention to children and their families utilizing skill-based, evidence-based practices to help families implement solutions to problems and strengthen families. Act as a resource, provider & advocate for families to promote child welfare. Utilize collaborative documentation. Develop and maintain effective working relationships with community partners including DHHS, medical providers, "parent partners," lawyers, therapists, law enforcement staff, school officials, neighbors, fictive kin, emotional supports, and referral sources. Maintain an appropriate level of direct contact with families per program requirements and remain available to families 24/7 for crisis intervention as needed. Ensure professionalism through role modeling, and respect. Utilize own vehicle to travel to work destinations and transport youth as authorized, provide services in the community, or the primary home of the child and family. Report and document emergencies and critical incidents involving clients or staff. Participate actively in individual, group, and organizational supervision/training.
Minimum Knowledge, Skills, & Essential Functions Requirements:
Applicant must possess strong written and verbal communication skills. Excellent time management skills. Ability to work independently. Knowledge of community resources and service providers in the geographical area. Maintain on-call availability as needed to respond to crisis.
Work Location:
Hybrid in Pottawattamie, Mills, and Fremont.
Benefits:
$2.00 weekend shift differential 8 Paid Holidays each year Mileage/Travel $0.62 a mile Flexible schedule Paid time off Health Insurance Dental Insurance Life insurance 401(k) 401(k) matching Tuition reimbursement Referral program
Other Job Type:
Full-time and Part-time Salary:
$17.00 - $19.00 per hour
Education:
Associate (Required)
Experience:
Human services: 2 years (Preferred)
Job Type:
Full-time Pay:
$17.00 - $19.00 per hour People with a criminal record are encouraged to apply
Work Location:
On the road

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