Full-time Case Manager

Full-time Case Manager 805 UndocuFund Oxnard, CA Job Details Full-time $20 - $26 an hour 20 hours ago Benefits Mileage reimbursement Paid holidays 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Bereavement leave Qualifications Spanish Confidential information handling Working with immigrant populations Multilingual Working with trauma survivors Intake English Cultural competency Organizational skills Full Job Description Full-Time (40 hours/week)

Compensation:

$20-$26/hour (DOE)

Location:

Hybrid (2 days remote, 3 days in-office in Oxnard, Lompoc or Santa Maria Offices)

Reports To:

Programs Manager About 805UndocuFund 805UndocuFund mobilizes resources when disaster strikes and when immigration enforcement harms our community. We provide short-term financial relief to undocumented and mixed-status families and advocate for long-term systems change to ensure equitable inclusion in disaster preparedness, response, and recovery. Through our Rapid Response Network and Emergency Assistance Fund (EAF), we support families impacted by ICE enforcement across the Central Coast. Position Summary The Case Manager will provide short-term crisis case management to undocumented and mixed-status families impacted by immigration enforcement across Ventura, Santa Barbara, and San Luis Obispo Counties. This is a 12-month, full-time position designed to support the Programs Manager during periods of high demand. The Case Manager will assist families in locating loved ones detained by ICE, coordinate referrals for immediate needs, conduct Emergency Assistance Fund (EAF) intakes, and serve on rotation answering the Rapid Response hotline during working hours. This position requires strong cultural competency, trauma-informed care practices, discretion, and the ability to operate in high-pressure environments. Key Responsibilities 1. Crisis Case Management Provide short-term, trauma-informed case management to families impacted by ICE enforcement Assist families in locating loved ones detained by ICE Provide guidance on detention processes and connect families to trusted legal resources Conduct follow-ups to ensure stabilization support 2. Disaster Relief & Emergency Assistance Fund (EAF) Intake Conduct intake assessments for families seeking financial assistance Collect and verify documentation in accordance with EAF guidelines Maintain accurate and confidential case records Coordinate disbursement requests with Programs Manager 3. Immediate Needs & Referrals Connect families to community resources (legal, food, housing, utilities, mental health, etc.) Maintain updated referral list across tri-county region Coordinate with trusted service providers and coalition partners 4. Rapid Response Hotline (During Working Hours) Serve on duty answering the hotline during assigned shifts Document calls accurately and securely Escalate urgent enforcement activity according to internal protocols Maintain confidentiality and calm under pressure 5. Documentation & Reporting Maintain accurate case notes Track service data for reporting purposes Uphold confidentiality and digital security standards

Required Qualifications Multilingual:

Fluent in English, Spanish, and Mixteco (required) Experience in case management, social services, community organizing, or crisis response Experience working with undocumented, immigrant, or farmworker communities Strong understanding of immigration enforcement impacts Ability to handle confidential information with discretion Trauma-informed and culturally responsive approach Ability to work independently and collaboratively Reliable transportation for regional travel Preferred Qualifications Knowledge of ICE detention systems and processes Experience with hotline response systems Familiarity with tri-county service landscape Experience using case management databases Work Environment Hybrid field and office-based work Some evening or urgent response needs may arise High-paced, emotionally intense environment Requires professionalism and composure under pressure Compensation & Term Hourly pay: $20 to $26 per hour, depending on education and experience, and additional $150 monthly Hazard Pay. Mileage reimbursement will be determined based on state requirements. Access to full benefits after a 90-day probationary period, including: 11 paid holidays. 80 hours of paid time off (PTO) annually. 2 days of paid bereavement leave. Employer-sponsored medical, dental, and vision basic insurance 401K with up to 3% match.

Note:

You will receive an email or phone call ONLY if we decide to schedule an interview or if we have follow up questions. Salary $20 - $26 per hour

Pay:

$20.00 - $26.00 per hour

Benefits:

Dental insurance Health insurance Mileage reimbursement Vision insurance

Work Location:

Hybrid remote in Oxnard, CA 93030