SSVF Case Manager

SSVF Case Manager Hope Atlanta - 3.2 Atlanta, GA Job Details Full-time $51,500 a year 1 day ago Benefits Flexible schedule Qualifications Working with individuals experiencing homelessness Driver's License Conflict management

Full Job Description Position:

SSVF Case Manager Reports to:

SSVF Program Supervisor FLSA Status:

Non-Exempt Full or Part-time:

Full-Time Summary:

A full-time position providing case management services and eligibility screening to veterans in the Supportive Services for Veteran Families Program. Flexible hours, including occasional evenings and weekends and an ability to travel within the service delivery areas are required.

Job Responsibilities:

Provides eligibility screening and assessment to veterans and collects and maintains accurate and detailed records. Coordinates and monitors all aspects of service delivery including intake, assessment, recommendations on housing stabilization, treatment planning, budgeting, case conferences, referrals for adjunctive services, family meetings, group work, individual counseling, advocacy, and liaison with other community agencies. Ensures all participants are recertified as required by the grant guidelines. Documents service delivery and maintains accurate and timely documentation and is responsible for consumer confidentiality. Enters veteran information into Clienttrack HMIS either in real time or 48 hours of activity including monitoring and documenting progress of veterans and outcomes. Tracks intake, contact and temporary financial assistance in the Clienttrack HMIS tracking system in a timely and accurate manner. Create vouchers to third party vendors for temporary financial assistance. Conducts comprehensive veteran assessments to collect financial, environmental, psychosocial, employment, educational, housing and health information as appropriate to develop an Individual Service Plan. Ensures accuracy and consistency with the agencies fiscal and billing procedures. Participates in all appropriate staff, supervision, and training meetings. Assumes other duties as assigned by the SSVF Program Dr., Sr Director and/or Senior Management.

Qualifications:

Bachelor's Degree in Social Work, Psychology or in related field of social services. Mental health/human services experience preferred. Experience working with veterans preferred. Must possess a valid GA driver's license, with a good driving record. Must have knowledge of homeless issues, skill in community resource development, be well organized, a self-starter, and able to work as a member of a team.

Additional Requirements:

Must handle new and diverse work problems daily. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem, and assist in bringing issues to a successful conclusion. Must relate and interact with volunteers, clients, contractors, visitors, and employees at all levels within the Agency.

Additional Duties and Responsibilities:

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Limitations and Disclaimer:

The above position description is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/ or abilities. To perform this position successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. This role is Hybrid at Hope Atlanta's discretion. The hybrid schedule is not permanent and may be subject to change based on the needs of the workload.