Case Manager

At Linx Legal, we specialize in helping individuals and families navigate the complex process of exiting timeshare ownership. Our customer-first approach, attention to detail, and commitment to delivering results have made us a trusted partner for clients seeking a permanent solution. We are a growing company that values career development and promotes from within, offering plenty of opportunities for advancement.

Position Overview:

We are looking for a dedicated and detail-oriented Case Manager to join our team. In this role, you will be responsible for managing client cases, guiding them through the timeshare exit process, and ensuring an exceptional customer experience. You'll serve as a point of contact for our clients, helping to gather necessary documents, track progress, and maintain open communication throughout the entire process.

Key Responsibilities:

Serve as the main point of contact for clients, providing regular updates and answering any questions about their case. Manage case files, ensuring all required documentation is submitted accurately and on time. Track case progress and deadlines, maintaining meticulous records in our case management system. Provide personalized support to each client, ensuring their needs are met and they feel confident throughout the process. Resolve any client concerns promptly and professionally, with a focus on customer satisfaction.

Qualifications:

Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Ability to manage multiple cases and priorities simultaneously. Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software systems. Prior experience in case management, customer service, or a related field is preferred. A team player with a strong work ethic and a commitment to excellence.

What We Offer:

$52k starting salary and competitive benefits. Bonus potential with the potential to make an additional $5k - $20k depending on performance. Opportunities for professional growth and internal promotions. A supportive, customer-focused work environment. This is an

IN-OFFICE POSITION

ONLY, no remote work available. How to

Apply:

If you're passionate about helping people and are looking for a full-time position in a fast-growing company, we want to hear from you! Join us at Linx Legal and make a difference by helping clients achieve peace of mind in their timeshare exit journey.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person