Social Services Case Analyst III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title:

Social Services Case Analyst III Job Title:

Social Svc Case Analyst III Agency:

Health & Human Services Comm Department:

CCS CCSE

Program Support Posting Number:

15764

Closing Date:

04/23/2026

Posting Audience:

Internal and External Occupational Category:

Community and Social Services Salary Range:

$3,409.83 - $5,094.16

Pay Frequency:

Monthly Salary Group:

TEXAS-B-16

Shift:

Day Additional Shift:

Telework:

Eligible for

Telework Travel:

Up to 10%

Regular/Temporary:

Regular Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt Facility Location:

Job Location City:

MESQUITE

Job Location Address:

6500 NORTHWEST

DR STE 300

Other Locations:

Abilene; Amarillo; Bay City; Beaumont; Brownsville; Dallas; El Paso; Fort Worth; Galveston; Grand Prairie; Houston; Killeen; Laredo; Odessa; Paris; San Antonio; Texarkana;

Uvalde MOS Codes:

42SX,4C0X1

Job Description:

Reviews Community Care Services Eligibility (CCSE) program services records and monitors program standards for compliance within state tolerance levels. This includes reviewing and analyzing case actions completed to ensure compliance with state and federal statutes and identifying inaccuracies. Work involves assisting with planning, developing, and implementing corrective action measures and providing consultative services and technical assistance to program staff. Interprets policies, procedures, rules and regulations or standards for CCSE staff. Maintains confidentiality of all incoming and outgoing information. Understands and adheres to all HHSC and CCSE policies and procedures. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Essential Job Functions:

Reviews Community Care Services Eligibility (CCSE) program services case records and monitors program standards for compliance within state tolerance levels. (30%). Provides feedback to appropriate program staff via case review forms (30%). Provide policy support and interpretation to CCSE staff (20%). Collects, organizes, and analyzes data to identify trends as assigned (15%). Perform other tasks as assigned (5%). Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Be familiar with and follow all HHS policies and procedures relating to job performance and work rules.

Knowledge Skills Abilities:

Knowledge of Community Care Services Eligibility (CCSE) program services, policies and service delivery processes. Knowledge of agency policies, operating methods, and procedures. Knowledge of organizational operations. Skill in attention to detail and discerning accuracy of information. Skill in organization, analysis, and problem solving. Ability to organize assigned work and develop effective work methods. Ability to produce accurate work and meet deadlines. Ability to work independently and make independent judgments. Ability to prepare correspondence and reports. Ability to communicate orally and in writing. Ability to develop and maintain effective working relationships with others.

Registration or Licensure Requirements:

N/A Initial Selection Criteria:

Must have a minimum of four years' experience interpreting CCSE program policy within the past six years. Case reading experience required. Must be able to travel 10% with possible overnight stays. Effective communication as shown on the application with no spelling or grammatical errors.

Additional Information:

Other locations to be considered.

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9

Form Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.