Intake Advocate Full Time M-F, 3pm-11pm (Weekends off)

Intake Advocate Full Time M-F, 3pm-11pm (Weekends off) Crisis Center of West Texas - 2.7 Odessa, TX Job Details Full-time $16 an hour 3 days ago Benefits Health insurance Paid time off Qualifications Bilingual Professional networking Foreign language proficiency Collaboration Intake High school diploma or GED Driver's License Cultural competency Client advocacy in social work

Full Job Description Position:

Intake Advocate (Full Time) M-F 3pm-11pm

Supervisor:

Residential Services Coordinator Purpose:

To answer the crisis hotline at the Crisis Center during an assigned shift and provide assistance to clients and co-workers as needed.

Position Qualifications:

A high school diploma/GED Ability to be proactive in advocating for the victim-survivor client. Ability to demonstrate awareness and sensitivity to the diverse cultural, ethnic, and social backgrounds of clients. Use crisis intervention techniques that promote client empowerment and self-determination. Ability to communicate effectively both orally and in writing. Ability to work as a team member. Flexibility regarding work schedule. The ability to communicate in Spanish is helpful.

Special Employment Conditions:

This is a non-exempt, hourly wage position which may include overnight, weekend and evening work. Must attend a 40 hour sexual assault training within 6 months of hire date. Conduct yourself according to the Vision and Mission of the agency. May take pictures, produce artwork or other creative works for agency projects, all which becomes property of agency.

Duties and Responsibilities:

Agency duties shall be, but not limited to: Provide client-centered and trauma-informed approach to client care. Work shifts, as needed to ensure 24/7, 365 phone coverage. Assure hotline phone is answered at all times. Provide crisis intervention, information for referrals, and supportive listening for incoming calls and request for assistance. Conduct initial intake information and complete paperwork. Assign each new client to a Victim Advocate/Case Manager Refer all client interaction to the Case Manager Maintain a professional relationship that assists clients in goal attainment. Clean and prepare client rooms as needed. Clean office and other work areas as needed. Assist Case Managers as instructed. Collaborate with other staff to provide timely responses to all residents. Attend meetings, conferences, trainings as requested. Conduct the Crisis Support Specialist position in compliance with all state and federal regulations. Fill client supply requests Provide transportation for clients and their children as needed. Adhere to agency policies and procedures. Other duties as assigned by the Residential Services Coordinator, Director of Client Services or Executive Director.

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

Health insurance Paid time off

Language:

Bilingual (Required)

License/Certification:

Driver's License (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person