Family Services Assistant

Working Title of Vacant Position Family Services Assistant Job Type:

Full Time Posting Type:

Public Number of Vacancies:

1

Department:

HUMAN SVCS

Division:

HS-SS FAMILY SERVICES

Requisition Number:

2026246 Number of hours worked per week: 40

Work Schedule:

Monday - Friday; 8 am - 5 pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.

Work Site Location:

Chesapeake, VA (100 Outlaw Street)

Position Driving Requirement:

R -

Routine Pay Basis:

Semi-Monthly Advertised Salary:

$38,579/ annually Starting salary based on qualifications and experience

Job Description:

The City of Chesapeake is seeking compassionate, dependable, and service-oriented individuals to join our team as a Family Services Assistant . This position offers the opportunity to make a meaningful impact by supporting Social Workers, assisting children and families, and helping connect clients with important community resources and services. The ideal Family Services Assistant is organized, empathetic, professional under pressure, and committed to helping others in a fast-paced public service environment. Position Summary Under general supervision, the Family Services Assistant provides direct support to assigned Social Workers and clients. Responsibilities include assisting with client care and safety, crisis intervention, transportation, resource coordination, counseling support, and administrative duties related to family and social services programs. Essential Duties and Responsibilities Assist Social Workers with investigations involving abuse, neglect, or exploitation Accompany Social Workers during client visits, placements, and removals as needed Transport clients to medical appointments, therapy sessions, school meetings, and other required services Support foster children, foster parents, and biological families through guidance and supervised visitation Teach parenting, budgeting, homemaking, and independent living skills Assist clients with applications for Social Security and other public assistance programs Coordinate services and community resources for clients and families Help secure assistance related to food, utilities, medication, and housing needs Monitor children returned to the custody of biological parents or prior custodians Maintain records and perform clerical duties including data entry, filing, scheduling, and correspondence Attend staff meetings, workshops, and training sessions Perform other related duties as assigned The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications:

VOCATIONAL/EDUCATIONAL REQUIREMENT

Requires high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in Social Work or a closely related field.

SPECIAL CERTIFICATIONS AND LICENSES

Requires a valid driver's license and a driving record in compliance with City Driving Standards .

EXPERIENCE REQUIREMENT

In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.

SPECIAL REQUIREMENTS

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Preferred Qualifications:

High school diploma with work experience in customer service or general clerical work involving contact with the public One (1) year of related experience or an equivalent combination of education and training Case management techniques, principles and practices experience to evaluate and coordinate the delivery of service to customers and their families Ability to remain compliant with case requirements Familiar with Microsoft suite and have the ability to create spreadsheets

Job Open Date:

06/08/2026

Job Close Date:

06/21/2026

Open Until Filled:

No Special Instructions to

Applicants:

•Please note that this position is anticipated to begin after July 1st.

Medical Marijuana:

In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver's license (CDL) or is a sworn law-enforcement officer/deputy.