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Benefits Navigator - WA Cares (Pullman, WA)

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Rural Resources Community Action

Pullman, WA (In Person)

$46,873 Salary, Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Description:
We're pleased to announce an opportunity for the position of Benefits Navigator - WA Cares within the Senior & Independent Living Services Department.
Location:
Pullman, WA Status:
Full-Time Offered Wage Range:
$21.65- $23.42 per/hr.
Full Wage Range:
$21.65 - $57.73 per/hr. (Represents the low and high end of the total salary range for this position. Click Here for full job posting and application. Position Summary Provides in-person and phone assistance with enrollments into the WA Cares, Community Living Connections, and other benefits identified by our funders and/or available programs as applicable. Participate in direct community and client support and activities related to WA Cares and Community Living Connections by providing assessments, referrals, and follow-up. Benefits Information Medical and Dental insurance options for employees and families Vision and Life insurance as well as other auxiliary insurance options 403(b) retirement plan with up to 6% matching contribution Health Savings Account and Flexible Spending Account options 8 hours paid vacation per month during first year of employment 8 hours paid sick leave per month Eleven paid holidays per year Essential Job Functions Client assistance through telephone, walk-in or email for intake, providing navigation assistance. Generating client account, completing screening for program eligibility, performing assessments and applications, assistance with platform setup. Schedule and perform in-home assessment, following safety protocols. Refers to provider network options for service delivery. Ensures all client records are accurately maintained in GetCare, by following the documentation policies and network standards in real time to document client process information and referrals given. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Requirements:
Minimum Qualifications Education & Experience Four years of paid, full-time, on-the-job social service experience in providing case management or long-term support and services to vulnerable adults, such as providing one-on-one, in-person customer service, developing care plans for aged, blind, or disabled individuals and caseloads, and a high school diploma or its equivalent Or Two years of paid, full-time, on-the-job social service experience and at least two years of college-level courses in a relevant field. Or One year of paid, full-time, on-the-job social service experience and a Bachelor's degree in social services, behavioral or health sciences. Required Certifications & Licenses Valid driver's license in state of residence. Auto insurance in the amount required by the State of Washington. Successful completion of a criminal history background check. To support operational needs and compliance requirements, this position is expected to be performed within the State of Washington. Resume Required

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